Hilton Omaha

Location is perfect for CHI concerts and events!

Property needs to do something with parking garage. Then we had marijuana smoke fill our room as we watched a movie. It was literally a lit smoke not vape! I turned it in as I’m not paying for that! Then put a towel under my door.

Location also staff was pleasant.

Parking was a little complicated. Ticketing system said our vehicle had already left the complex but we were still parked in our spot. My husband had to come back into the hotel and get help.

Excellent location, with the Hilton App check in and out was a breeze. Great venue to attend events at Century Link Center. Definitely get the Hilton App to avoid long check in lines at the front desk. We were able to check in through the App prior to arrival. When we arrived there was a very long line of people trying to check in prior to our event and we were able to walk right by line of people and access our room with our phones with the electronic key sent through the App.

A little more detailed explanation on the parking situation and what you need to do upon arrival.

No free breakfast

We did not use any of the facilities other than our room and parking. The first impression when we got there was not good because the entrances to the elevators where very dirty and the doors were damaged and if the cost for the parking is to keep it in good condition someone has dropped the ball. Your site states available parking but does not state it costs an additional $30 a night.

The cleaning of the room was not horrible but it was definitely not top notch. The beds were very clean and fresh. The comfort of them were definitely the best we have had at anywhere we have stay.