Portofino Island Resort

Portofino & Premier Island Mgmt company is the only company to trust with your vacation on Pensacola Beach. From the reservation process- to a 24 hour professional check in desk ( We did not arrive until almost midnight ) giving us assistance and directions to the cleanliness of our unit to the restaurants and bar- - to the gym with updated equipment to pool cleanliness/ service and the amazing Spa. 10's across the board to this impeccably run company. Management are actually active and walking property constantly looking for ways they can serve. Thank you for making and delivering a product that exceeds expectations. Bravo and Thank you.

So nice and so convenient. Clean, water stayed HOT for 9 different people to shower, comfortable, my family absolutely loved it. Already planning our next trip!!!

There was nothing I did not like!

Everything! Food was excellent!

Tower 3 very nice all except the people on top of us where spitting and throwing ice on floors below them

I liked everything about the property.

The bed was uncomfortable. Directions to everything was unclear, spa over charged.

The property was well kept and extremely enjoyable

N/A

The facilities are nice the vrbo was really nice. But we had an issue with the management and oh boy. The hot tub drastically faded my wife's favorite suit. Caused burning of eyes and skin irritation. We were lied to by 2 people what the chlorine test was. My wife wanted $100 reimbursement for a ruined suit. They wanted a receipt, checked video. We had to talk to 6 different people, finally the CEO called and offered 58 dollars for the replacement suit my wife bought. The check was supposed to be delivered to our room yesterday. No check. So it's a beautiful place, but if you have to deal with mgmt, good luck! Oh, and they bring in millions a months in HOA fees. ​