Sand Dunes Resort and Suites

Great views, beaches, pools and fun..

Our stay at this hotel was disappointing. The staff was not very friendly and at times came across as rude, which made check-in and interactions uncomfortable. The bedroom was poorly maintained and noticeably dirty—the floors were extremely black and looked like they hadn’t been cleaned in a long time. Overall, the lack of cleanliness and unfriendly service made this a place I would not recommend.

Great hotel, glad we didnt listen to reviews! Will definatley be back!

As soon as we entered the vibe was unwelcoming, the young lady in the front desk who checked us in seemed like she did not want to be there and barely acknowledged us, when I asked a question it seemed like we were bothering her and it was not a great first impression. Our room was dated and the ceiling on top of the shower was caving in, the bathroom floor also had hairs around it and the light switch was covered in something I had to clean off. The breakfast buffet was very small and was not that great but the service provided was good. The coffee corner was my favorite part of the stay. I will also mention that they had plenty of parking decks but if you got there too late, depending on where your room was, you would have to park far from where you were staying and walk a bit.

Views, pools, amenities were great! Staff friendly. The room was filthy! Flood was sticky and sandy. There was sand and hair in between the sheets, trash on the floor in the bathroom, gross sticky substance on the nightstands. It’s like the room hadn’t been cleaned at all.

Shower was hard to turn on, the bed was hard very uncomfortable, and make a lot of noise when changing positions.

We found a lot of roach where we dislike that

Great price!!

When I first enter to the front desk I was not greeted. As I enter the room I had to clean my own hotel and it smelled like poop. The ice yes yellow in the freezer. The wall had a hole in it. The closet door was broken off.. the living couches were dirty and stained up as well as the mattress to the bed. The mattress was also hard. When I went to tell the people at the desk she asked me do I wanna change rooms but they don’t have a room to fit 12 people and also if I changed rooms the price wouldn’t change. They didn’t do anything about it.

Units are older but clean. Elevators broke on and off, no parking in our building, unit was missing a blender, baking dishes, storage dishes, limited towel, no pizza cutter, parking ran out and we had to park across the street. Ice maker in unit broken. Ice maker on Most floors also broken.