Courtyard by Marriott Charlotte Matthews

Buffet was terrible. Inside could do with a new paint job. But staff very friendly. Room was fantastic despite being a little dated.

The rooms were very clean and spacious. The staff is very friendly and helpful. I loved the pull out sofa its so comfortable.

Convenient to job area.

When I first got there, I liked how it looked on the outside. After coming inside getting my room, I asked to be changed to the third floor however, the wheelchair that I had was too wide to even get through into the room so I will switch to a first floor bedroom, handy, capable room, which the bathroom light didn’t work then this third room I was had a older, but it was wide enough for me to get into and the shower, I could not use because it was rusty looking inside.

The staff was friendly and the location was convenient for dining and shopping. But my room smelled like medication plus the room next to me to my right had someone who smoked in their bathroom so it went to my bathroom walls.

Great place, clean, comfortable beds

Mold in bathroom. No free coffee or breakfast. Rude staff. No houseboy replenish cups, towels, make bed or clean up. Room wasn’t in very good shape when checked in. Two night stay and I should have moved out. I was just too tired to pack up and move on. After 2nd night I left. Also a 40.00 charge was added to my room bill plus a 1:00 charge. No explanation. I blocked payment of the 40,00 charge to my Card.

Conveniently located

On a busy holiday weekend 4th of July, the property decided to chemically treat the pool during the open pool hours instead of conducting the cleaning during the night when the pool was not in use therefore guests had no access to the pool