Mahogany Hotel Residence & Spa

Gebucht hatten wir ein Nichtraucherzimmer mit king-size-Bett, erhalten haben wir in der "hintersten Ecke" ein grauenhaft mit Zigarettenrauch imprägniertes Zimmer und Doppelbett. Die entsprechende Beschwerde wurde anfangs mit der Bemerkung "Es gibt bei uns keine Nichtraucherzimmer ..." abgetan. Lediglich das nicht vorhandene king-size-Bett schien Anlass zu sein, uns ein anderes Zimmer (mit kostenlosem upgrade in eine höhere Kategorie) anzubieten, welches als angenehmer Nebeneffekt auch noch eine vernünftige Aussicht hatte. Unverständlich, dass ein Hotel dieser Preisklasse keine Nichtraucherzimmer hat. Hotelpersonal war insgesamt sehr freundlich, Zimmer sehr sauber und neuwertig eingerichtet, gut ausgestattet und die kleine Küche mit allem Notwendigen versehen.

Sejour d'affaire. Je viens chaque fois dans cet hotel très bien. Il manquait juste de pression dans la douche cette fois ci

I must admit I only completed research on the Island of Guadeloupe only after I booked my flight, and it should go noted my french vocabulary consist of possibly 10 words. With that said I will tell you that reviews you read about people around the speaking enough English to communicate with you is not exactly true. I was very happy I chose to book a hotel vs. an air BnB since I knew I would feel more comfortable knowing the hotel would have to have at least one English speaking representative. Hotel & Room- I will start with the start of the weekend trip to Guadeloupe. The staff at the hotel were very delightful and very helpful and they did speak English. *Do know that the Mahogony is a part of Le Creole, so they share all general spaces and it makes it easier when telling your taxi where you are heading.* Each night there was live music in the lobby which was nice. The hotel appeared very nice with modern touches to decor but I will say there was at least one to two roaches that were seen in around the hallways to the rooms daily, never inside the room. Other Caribbean bugs and insects were also see but were expected. The rooms were spacious and cleaned everyday. I did have a king room but was given a two twin bed room where they just pushed the mattresses together. The room was equipped with a kitchenette in the balcony. The room does use the French plug, I suggest you pack an adapter. Pool & beach- The pool was quiet calm and clean, I spent my last full day in the hotel and enjoyed the pool which was great. There weren't too many people so finding chairs wasn't a hassle. The beach was also quiet and calm, beach isnt very large as they have a rock wall that closes in their beach. Everything on the Island is charged in Euros so if you have to and can change before getting to the island I recommend it, the exchange was brutal (believe it or not the best rate was at the hotel but they limit the amount you can change daily). I will say I did not eat at the hotel so I cannoot comment on the food in the hotel but the food around the island was amazing. The hotel is surrounded by so many great dining experiences and restaurants and a casino- all walking distant. Most of the meals were consumed walking distant from the hotel- but again language barriers were a problem as almost all menus were in French and not many of the servers spoke English. My recommendations to try near the hotel are Safari Pizza, D'lys tropikal and Creperie le Boss, and what appeared as a chain bread shop near by that I cant remember the name. Gladys at concierge was extremely helpful in helping us book a two excursions one which was a tour of pointe-a-pitre, we found wasn't exactly worth it but the second which was a tour in Les Saintes which was amazing and I highly recommend. Gladys was able to book us an English translator which helped since every tour guide only spoke french. Cons to the hotel- One would be the roaches seen around the halls of the property. Lack of towels in the room. The charge per person to the room which makes no sense since you dont get any service per person when staying in the Mahogony. Lastly which was extremely disappointing was the quote vs. what I was charged for staying at the hotel. When I book I was quoted a price in USD for the room, when I arrived I was informed I was not yet charged and was given the price in Euros, When I arrived home I realized I was neither charged what I was quoted in USD or in Eur but instead more plus the USD conversion fee by my bank. I dont like they appear to try and sneak charges into your bill by upcharging or finding things to charge you for.

Hôtel propre et moderne. Chambre spacieuse. Plage adaptée aux familles et bien protégée (nous avons un enfant de 16 mois), la piscine l’est un peu moins Petit déjeuner exceptionnel. Personnel bienveillant et souriant. 2 bémols : l’ascenseur souvent HS et les chambres clairement trop bruyantes si vous tombez sur des gens peu précautionneux sur votre tête....

Having read some reviews we were worried to the extent of wondering if we should cancel. Our experience was so at variance with what was being said we'd have been forgiven for thinking it was another Hotel. We had a first floor room with balcony and balcony kitchenette offering a lovely view of the beach and surrounding gardens. Lovely location for supper and breakfast. Yes, we were joined by birds but of the chaffinch sized variety, not Hitchcock's "The Birds". The room was clean, comfortable and regularly serviced. The shower and bathroom were well appointed, well supplied with wash products and again kept spotless. At minimal cost we had wi fii passwords for 4 devices for our 13 night stay. Air conditioning was very effective! We were also supplied with a drying rack on the balcony and ironing board/iron should we have felt the need. We hired a car, on site parking was free and it was easy to visit all parts of the Island. Most roads were tarmacked, those not were a bit potholed. Some of the road layouts and priority were a bit hair raising. Dining unless you have an all inclusive deal could prove costly especially if you were travelling with family but the buffet meals we sampled offered great choice and was a good way to sample many different types of food. The dance displays were well worth seeing and the Christmas and New year Festivities were fun. Effort had been made. Did we enjoy our stay? YES. Would we want to return? DEFINITELY.

Leider waren wir nur für eine Nacht auf unserem Zwischenstopp auf Guadeloupe. Wir haben uns in der gut gepflegten Hotelanlage sehr wohlgefühlt und kommen gern wieder her, wenn wir einmal länger auf dieser Insrl bleiben können. Die Lage ist optimal!

Bien, même si la nuitée reste chère pour le type de chambre. En revanche, les espaces communs sont magnifiques et les buffets au restaurant sont excellents

The dullest room I have ever stayed in. As I and my husband arrived at the hotel rather late after a long journey from Europe, we just wanted to get some rest. The bed was pretty comfortable, the air conditioning worked well and the bathroom seemed fine, so the way the room looked like didn`t matter. We also knew that we would stay there only two nights, so ... The morning revealed more. The room we had booked was supposed to be a sea view room. There was no view. The idea of the balcony or the terrace (choose for yourself) was really surprising. It was actually a kitchenette. In order to get there and see te outside world, one had to pull up the shutter (it made a lot of noise, probably waking up everybody in the nieghbourhood). Once you pulled up the shutter, you could step outside and see an old, rusty gate and some high plants, no sea for sure. But just a few steps away, there it was - the sea and some open space. Anyway, whenever we entered the room, it was dark and dull (very limited furniture, nothin on the walls, sad colours) as the shutter had to be closed. Once we were in the room, we could pull up the shutter and enjoy some sunshine. There was no mini bar in the room. I guess most guests come from Europe late evening (as we did) and there is nothing to drink in the room. apart from a bottle of water in the kitchenette fridge. Sure we felt disappointed as we booked the place more than six months beforehand. We both agree that the place is simply overpriced because of the room, mostly. Although the room was quite expensive, we had to pay extra for breakfast, which was ok but nothing special. If you decide to have your breakfast outside, beware of the birds! I couldn`t sleep a wink at night because of the birds or/and frogs. So loud! Sure, I realise it wasn`t the hotel`s fault. The hotel itself is quite nice. A relaxing bar and swimming-pool area. Good location - a few decent places to eat out. But if you need to order a taxi, well, you need to be very patient. And a final word on the staff - the guy who checked us in - bored with his job, so I suggest he should consider changing his job. I can`t imagine spending at Mahogany my two-week holiday.

J'ai réservé une chambre sur hotels.com, mais la réservation ne correspondait pas du tout à la chambre. Description hotels.com : grand lit, 42m2, vue sur mer. Réalité : deux lits simple, 25m2 maxi et vue sur... d'autres chambres de l'hôtel. Par ailleurs l'éclairage des chambres mahogany est fade et par exemple vous ne pouvez pas éteindre la lumiere depuis votre lit... Du coup après avoir fait une réclamation j'ai pu avoir une chambre dites "classique" dans une autre partie du complexe beaucoup plus cosy et sympa et a priori habituellement moins chères....

We stayed one night here after leaving a villa and before a flight to St Lucia the next day. We were a little early for check in but had to wait until after the due time 4pm. This seems rather late to me when you are paying for a day. The hotel was very expensive for what it is. Our room was quite small and basic and it smelt of cigarettes. I have stayed in better rooms for far less. There was one young lady on reception whose name I forget, apologies, but she was very helpful and if all staff were like her checking in and out would be so much more pleasant.