Crowne Pointe Historic Inn Adults Only

We stayed at the property for 1 night in the off season. While it was the height of autumn/winter the Inn is undoubtedly super to stay in during the high season. Even in winter the place is well maintained outside. We didn’t avail of the spa.

We arrived late (8:30pm) at the property and the reception was closed for the night. I contacted the property via Booking.com to explain this - with no response. When we arrived, They left out a key with a map to find our room with which there were no problems. We settled in for the night. The following morning we went to reception for breakfast and met the receptionist (a male, who was presumably a different one to who was on duty the previous day), we provided our room number and explained we checked in late. This clearly frustrated him and he told us we hadn’t been checked in properly and were flagged a no-show on Booking.com. We had paid in advance via the website and so I couldn’t see how we could do anything different. I showed him the charge from booking.com at the time of reserving the room. While eating breakfast (which adjoins the reception area) we had to listen to him complain that we weren’t checked in properly. Midway through breakfast I got a notification from my bank saying that I was charged the room rate again from Crowne Pointe. At which point I went back to reception highlighting this. In a very exasperated way he again flagged we weren’t checked in properly he was dealing with issues with Booking.com as a result and promised that the card would be refunded quickly. At this point we just wanted to check out and leave, before we did we decided to take a bike ride to the beach for a quick swim. Again, we felt we were just a nuisance, gave us forms to fill out and two keys. The wheel was flat on one of the bikes and so another key was provided. We came back, checked out and left - glad to be heading to the next hotel. After a few days I noticed the card hadn’t been refunded and so I emailed. No response, emailed again. Eventually received a note that the card would be refunded. I explained that every other hold released a hold/refunded a charge within 1-2 days. Two weeks later I received a refund.

Lovely little historic inn, loads of character. Innkeeper was very attentive and helpful and breakfast was delicious!

We booked this the morning of an impromptu trip to P-Town and it was very welcoming. Charming place right in the middle of things but not noisy, and a free happy hour!

We enjoyed a long weekend and a return stay at Crowne Pointe. This is a beautiful inn with so many amenities it would be too hard the name them. A perfect location, only a block from Commercial Street. Everything was walkable. We parked the car and never needed it the whole stay. Parking is just two blocks, we never had to worry about it. Chris handled all of the details, the reservation was seam less . No surprises at check in/out. All staff were polite and friendly. The made to order breakfast was amazing. We are already planning out next stay. Thank you Chris and team. Winter well!

The property is in a beautiful historic area, close to the Commercial St - but not too close. The staff was friendly and quick to address a minor check in issue. The breakfast was wonderful and evening wine/cheese was very nice and a great way to chat with other guests.

Location and such a pleasant garden

Can’t think of one thing

המלון נמצא חמש דקות הליכה מהרחוב הראשי עם המסעדות והחנויות. המלון מאד מתוחזק, הגינון בשטחים הציבוריים מושקע. תחושה של כפר קטנטן. החדר היה מרווח ונקי. הצוות מאד שירותי. יש חניה צמודה. בשעה 17:00 בכל יום המלון מגיש יין וגבינות במועדון או ליד הבריכה ללא עלות.

Stayed at Crown Pointe in October and it was incredible. Chris was the manager and he was the most helpful. Made sure we had the best breakfast when we were hungover. The beds were incredibly comfortable, the decor was on point, highly highly recommended!!

Great complementary breakfast. The omelettes are out of this world. Parking available close to