Quality inn & Suites Cincinnati I-275

Morning

Everything

The pool was open

We were woken up at 4am by the fire alarms going off, no one would answer our questions, I was locked out our room with a 2 year old. The cleaning staff was rude and when walking past the cart yelled at us not to touch his cart when we were just walking past. Breakfast was a bust, over all cheap price but you for sure werent happy.

Bed was comfortable

Not up to the standards of a good motel in terms of neatness, cleanliness, breakfast offerings

Cold pool

The hotel was out dated

I'm absolutely disappointed in what me and my wife had to deal with. There was no heat in my room all night. The hallways were warmer than my room. It temperature drop down to 57 degreses at one point. There was no maintenance or manager. There wont be one until monday morning. Outside temp as only 7° warmer than my room. Which is absolutely upsetting to hear that about maintenance knowing things will happened over the weekend. I asked the desk attended to come up and see. He would not, and did not. I actually check out 3hrs earlier. I was celebrating my anniversary and selected the presidential suite and it made for a terrible memory. I have also messaged the onsite manager Kevin Patel. I'm sure that room will be purchased again by Monday which is terrible to know. Also, the stairs are very nasty. I parked on the side of the building and there was trash there Friday and more added Saturday as I exited. Looks like its not attended to like the rooms are. I'm a choice member. I only like to stay at choice hotels. But this has made me rethink. This was my 2 stay here. The last time was Sept 2015, it was in good condition and upkeep then. No so much now. I would like a refund, i dont see myself saying again at this location.

It was close to haunted house we was going to

I seen a roach an the jets in the hot tub that was in our room wasn't working properly.. If you spend that much money on a hot tub room the jets should be working.

The guy at check-in was nice but that was about the only positive experience we had. The door to our room was missing a hinge, there was a hair clip on the floor (big enough that if the room had been thoroughly cleaned it would have for sure been picked up). There was hair on the bed sheets, what to looked to be mold on multiple parts of the walls (underneath the desk and underneath the sink in the bathroom), a constantly running toilet and a dirty floor. We wound up leaving the property without even trying to get our money back because we just wanted out.

Really dirty, run down property. Broken furniture, disgusting air conditioning unit, filter was half inch thick with crud. Really dirty public areas. Not worth the price. Terrible.