Champneys Forest Mere

I had an amazing stay and loved it overall. However, I think there is room for improvement with the food. Some things were delicious but a lot were mediocre and could have been better.

The hotel is rated as a 4 star establishment, we had to queue for 20 minutes for both lunch and dinner. Paid an extra £55pp to have use of the facilities as you can only check in at 5pm. Took to the spa for a swim and relax, only to be disturbed by an aqua workout session in the main pool for an hour, with a very load instructor and very load music, hardly relaxing. Their Orangery close’s at 5pm so nowhere to go for pre or post dinner drinks. The building is very nice and the grounds are lovely. The reception staff are very good, however we did not stay overnight, left and went home ( 1 hour drive ), would not recommend. £200 for the room £110 to access the facilities, dinner £32pp plus supplement cost I.e. the steak was an extra £9.95, wine was £10.50 a glass 125ml… This is a place that I would avoid all together.

The perfect place for a tranquil escape! Absolutely no problem to be on your own.

I enjoyed my massage

Experience was very very pleasant recommend it highly

Wasn’t enough staff everywhere, the mattress of the bed was to squeaky and too old, stained cups at breakfast, no spirit drinks at the bar…. Not be going back 😕

The property was clean, and the surrounding area very calm and peaceful (large grounds, lake). Nice staff, and the hotel and spa weren't overrun with people. The one thing which could be improved is the length of access to the facilities: check in is at 5pm, which is already pretty late to check in, and checkout is at 10am. If you want to use the facilities otherside of these hours, you need to pay another £55. When you're paying £280 for 1 night for 1 room, it seems a bit out of order to not have a wider window to be able to use the facilities.

Fairly underwhelmed. No air con and a shower in a bath. Mid level travel lodge but with a central one on price tag

The staff were very engaging however the food was bland with the atmosphere in the restaurant bordering on a Mc Donald’s on a Saturday afternoon.The cleanliness was very poor with stained carpets throughout the property, table tops in the restaurant were sticky, seating stained and grubby and the restaurant had not been cleaned from the previous night as food was still on the floor at breakfast!! Not a pleasant experience at all!

As you pull into the driveway up towards the spa/ hotel you are already feeling the stress fall away. It’s stunning! On arrival we were treated by a friendly receptionist who checked us in quickly . She booked us into breakfast and told us about the spa facilities The room was clean but basic. We didn’t have a view which was disappointing, but the bed was super soft and I had the best night sleep. The spa was clean and had all the facilities you’d expect. We used the outdoor jacuzzi which was lovely on a warm day. The hotel was not busy so we were able to get sun beds etc without any problem We didn’t have dinner at the hotel , on walking past the restaurant seemed quiet and without atmosphere. There was no music anywhere. We fancied a hot drink and cake late afternoon but everything shut at 5 so not possible , so take snacks and drinks with you (although you could get alcohol from the restaurant) Breakfast was ok, food as expected at a health spa nothing special , the waiting staff were having a really bad day , no tables were being cleared and food was running out faster than they could get it out . We didn’t bother trying to pay for anything extra as they just were too busy. You had to help yourself to hot drinks and make toast etc so not sure why they were so overrun, my only criticism of this beautiful spa. Overall a relaxing stay in beautiful surroundings