Hilton Garden Inn Columbus

The property is tucked away in a quiet neighborhood.

I really enjoyed my stay and hope to come back soon

THE WORST STAFF! The hotel looks like it would be a nice stay, until you meet the staff. I have never been treated so rudely in my life. DO NOT pay for the breakfast! The one day we actually got food it was 3 eggs that looked like soup. The other days they said they were out of food (after we waited for 45 min). The toiletries are completely empty in the room. When you ask if they can get filled, no one ever comes. The 6th time I asked both on the phone and in person, the front desk yelled at me "if you want them, then you can come to the desk and get them yourself!". I had already been to the desk twice that day. Seriously, the rudest staff I have ever experienced. It is not worth it. Stay somewhere that at least has some kind of customer service!

The Hotel was beautiful the service was great but the garbage was overflowing and all the ice machines were broken and one of the stalls in the bathroom was broken. Overall it was nice and will certainly come back because of the service.

Ok hotel for 1 or 2 nights

Rooms are clean, the lighting in the bathrooms are dim, this place does have roaches. The in-house bar needs a bartender, he don’t know the difference between bourbon and vodka, like it’s his first day being around alcohol, nothing is close by within walking distance for eating or shopping, you have to drive to get anything since this place is hidden in the woods a mile and a half. EV charging is for other EVs other that a Tesla so make sure you have an adaptor and they charge .50 an hour and it’s a very slow charger

Nice and clean rooms pool and grounds. Staff was very friendly and accommodating

Great staff and property. Thank you for everything!!

The staff were wonderful and everything else was just fine except that our room smelled strangely of cat pee. I kid you not. I informed the desk and they said they’d make a note of it. We didn’t notice the smell anywhere else but our room and the carpet was wet as though they’d just given it a rather vigorous bath. Again, nice hotel and great staff but the room odor was pretty bad. Even if you like cats, that’s not something you want in life. Just saying.

Cool spot