Stardust Motel Redding

Overall it’s so so, but very noisy, I can hear the noise from road through the wall the whole night, looks like no insulation at all. There is an AC on that wall, also possible that they didn’t seal it completely.

The only thing I liked about this hotel was that it had vacancies.

Amenities provided were good: coffee pot, refrigerator, microwave, toiletries. The bed was clean and comfortable, the water in the shower was hot and had good water pressure, the wifi was good, and the air conditioner worked well.

I really do not know where to start. This is the filthiest and most unwelcoming motel I have ever stayed in and I have been traveling the US for a while. It all started with the check-in. I arrived in the early morning at 3 am, which is why I had emailed the motel beforehand to make sure a check-in was still possible in the middle of the night. They responded that it should be fine. So far, so good. When I actually arrived, however, the person (manager?) at the night window told me that he had not gotten any reservation from me and that there were no vacancies. I told him I had booked my stay on booking.com and he kept neglecting to know anything about it. He did not even want to see my booking confirmation or listen to what I was saying. Just when I was about to give up and was coming to terms with spending the night on a park bench (as a 21-year-old female traveling alone with two heavy pieces of luggage and no car), another man showed up in the office and told me he HAD gotten my reservation. After the initial shock was over, the next one followed when I unlocked my room. It smelled like nicotine, the armchair in the corner was not even good enough for the garbage, literally everything in the room was stained or broken. The AC (yes, there is one!) was so loud that it was nearly impossible to sleep while it was on. Even getting to my room made me feel unsafe with a couple of shady people hanging around the motel spitting on the ground and glaring at me. In sum, the pricing is ridiculously high for a motel that YOU should be paid to stay in. I would have moved to a different motel in the blink of an eye if there had been any vacancies.

I am spending one night at this hotel, 29-30 May 2021. If there had been any other hotel available, I would’ve left. This place is filthy dirty, cockroaches, doesn’t even have a shower curtain! Ugh....

There are prison bars on the back window. When i was transferred to this location because my original reservation last power the manager and hotel.hotels.com stuck me with the bill and i lost my money when i refused in this rat hole.

It’s a mess. Pillows and pillow cases had blood stains on them. There seemed to be people working in the parking lot. Not on the parking lot...

RUN! DO NOT STAY HERE! The absolute worst experience at a motel ever. Front desk person could not find reservation,threw my driver's license back at me. Then I pull up the reservation on my phone and the receptionist starts printing other people's reservations and asking if they are mine? (Not sure I would want other people seeing my info). None of them were. Then says we have to contact Expedia. The receptionist is disoriented, says he is exhausted, there are ants crawling at my feet. I sit down in the lobby to call Expedia and he asks me to leave so he can get some sleep. I go out and sit in my car. I ask for a call back from Expedia because the wait time is 40-60 minutes. As I sit in my car the police show up and park right in front of the lobby. A mom with a couple teenage girls get out of their car to talk to the police. I wait a few minutes and go check it out. The mom says she paid cash for a room and then was shown a dirty room with unmade beds, then the next room the master key works for staff, but he tells her that her key won't work. She says she doesn't feel safe and she would like a refund. He said no problem, but then only gave her $20, of the $100 that she paid. At this point I do not feel safe and decide not to stay here. Expedia's customer service was not good either. After I've waited 40 minutes they call me back and then I am on hold for another 45 minutes and there are no hotels available as this was over the 4th of July holiday.

Fast in and out, no frills, clean room, friendly staff.

It was close to the train station and to esting places.