Hacienda Campeche

We didn’t stay here but I really wish we did. Came here for dinner and had an amazing dinner that was not overpriced at all. The service was impeccable. Took a walk around the area and just reminded me of visiting Mexico as a kid with my parents before all major hotels took over these sweet magical spots. It’s truly special place for dinner and for a stay. Dreamy indoor and outdoor pool. Again, really regretted an Airbnb. Truly wish we would have give them out business.

The phone on the room was not working. I notified reception and was not repaired. Room was paid when reserved (family gift) and reception accepted second payment at check-in. I have to wait 15 days for refund. Hotel furniture seems dated, price suggest more elegant surroundings.

Magnifico

One of the most stunning properties I have ever seen. The hotel is beyond gorgeous, and the rooms are huge. The staff is so kind, and the location is perfect.

The ONLY issue I have is that I like to wake up with natural light, and our room had the bedroom area very dark, which is great for somebody who likes that when they sleep, but I prefer to have natural come in to wake up easier. But it is truly an insignificant issue.

This hotel is a magical, serene retreat. It is one of the most imaginative uses of recombined historic houses that I've ever seen. The pool meanders through old stone walls hung with vines. The rooms are ample, cool and quiet. There is a lovely restaurant with a patio on the garden where the staff was happy to patiently help with our struggling Spanish.

This is a beautiful hotel combining several old houses in very architecturally imaginative ways (the pool winds between the walls of old houses set in an interior garden). The staff was helpful and attentive. It's the perfect retreat.

The room was very spacious and clean with most comfortable bed! I loved that honey shower gel and sun room was a lovely space to relax. The pool area was nice, but wish it was cleaner. There are few parking spots just in front of the hotel. Location is great, quiet end of the Main Street with all restaurants just a walk away.

Great. Calm relaxed atmosphere. Staff very helpful

Hard to say. It has a ubisque atmosphere which compensated for any minor inadequacies.

Necesita mejorar el mantenimiento. Personal muy amable aunque hay q buscarlos para q te atiendan en alberca y restaurante. Habitación muy bien.

Truly a Beautiful spot. Right inside the old walled city, beside the main gate. Our room was the top of the line the “El Presidente” or something like that. We stayed for three nights. We never did find the fireplace that the website say is in the room. Hotel staff were very helpful, polite and respectful. Special thanks to J’esus ( apologies for spelling) The Hacienda is ideally located on the main tourist drag. Lots to explore. The hotel restaurant has great food and attentive staff. The vegetable ceviche was really good. The patio furniture needs replacement The pools though beautiful are not heated and quite chilly. Hard to understand at a Marriot Bonvoy LUXURY Edition having unheated pools. Perhaps they should market them as sparkling chilly cenotes for the overheated guest. One of the pools has a beautiful hammock that stretches over it. If you can tough out the chilly water to get to it, it is a magical spot for a siesta. Lots of world travellers to converse with and quiet nooks and crannies for private rendezvous. The city is olde. Late-at night if you listen closely you can here the clash of cutlasses the laughter and cursing of olde pyrates, fun loving seafarers and the echoing gait of a peg legged pirate ambling down the cobblestoned alleys. Look for the black one eyed ghost cat “ISREALHANDS” we calls him. He magically appears from time to time on the hotel grounds and the walls above the town’s portcullis. He does seem to purrfur the haunted sentry post atop the olde Castillo. You will know the one…it smells of brimestone. I calls it the Devil’s Sentry box. The Hacienda was pricey for us, but totally worth it. Would I stay again…well only if management tells me where the fireplace is in that beautiful room. Seriously we would love to stay again. The staff is so attentive. We thank them all for a wonderful visit We were there during a full moon. It really is a beautiful and romantic Hacienda. I think the Marriot has three more of these exclusive Haciendas in olde Mexico. They are on our “Lista de deseos” So…if you are ever in Olde Campeche on a magical moonlit night…we recommend following a one eyed black cat. You will be on your way to mystery, intrigue and romance❣️🐈‍⬛