GF GRAN COSTA ADEJE*****

Well we really are repeat customers been here about 15 times over the years. This was our 1st visit since reopening after the renovations. The good points. Loved the room refurb thought it was tastefully done. The staff are all really helpfull and cheerfull. Everywhere is spotlessly clean and well maintained. The entertainment in the evening was improved with more current acts. The bad. Food was shocking,can never remember being so disappointed.Was on an all inc package and actually went out 3 night out of 7. Lack of attention to faults. Gents toilet near the buffet has 3 sinks.only 1 tap worked for the whole week and 1 toilet had the entire seat removed for the same time. Not 5star. Sadly we’re looking now at staying elsewhere the quality of the food every day being so awful was a game changer. You need some serious changes in La Finca restaurant to keep repeat customers.

We recently stayed at the GF Gran Costa Adeje as part of a large group, and while there were a few positives, the overall experience fell far short of what you expect from a 5‑star hotel. ✅ The Good. * The rooms were a good size, with plenty of space. * The beds were comfortable, and we slept well. * The pool facilities were excellent – definitely the highlight of the hotel. * The reception staff were fantastic – friendly, professional, and always helpful. * The bar staff in the Jungle Bar were utterly fantastic, with a really nice atmosphere and good service. ❌ The Negatives (and why this is not 5-star). 🍽️ Food – Shockingly Poor. The food was, without exaggeration, the biggest let-down of the entire stay. * Day after day it was the same bland, repetitive, uninspired slop. * There was virtually no variety, and what was offered lacked flavour, freshness, and quality, I mean chips at breakfast and no hash browns? * It felt like cheap canteen food, not anything close to a premium all-inclusive experience. It got so bad that for the last two days we gave up completely and ate out at local restaurants. The only reliably edible option was the breakfast pastries, which says everything. Even the pool food was barely any better, offering very limited options of similarly poor quality. For a so-called 5-star hotel, the food was honestly embarrassing. 🥤 All-Inclusive – Very Misleading We were on an all-inclusive package but: * Very little actually felt included. * Certain drinks (even basic things like iced coffee) were only available in specific bars. * This meant constantly being told “you can’t get that here” – which is frustrating and defeats the purpose of all-inclusive. It felt restrictive rather than convenient. 🚿 Room Issues: * The overhead shower head was next to useless, with barely more than a trickle of water, had to use the hand shower head instead which was awkward. * Basic daily comforts like water and milk were not reliably replenished. These are simple things that should be standard, especially at this level. 👥 Not Just Us – Consistent Across the Group We were travelling as a **large group**, and: * Everyone experienced the same issues. * This clearly wasn’t bad luck or isolated problems – it’s a systemic issue at the hotel. ❗ Final Verdict This hotel has some strong points: * Great pool area. * Good room size. * Excellent staff in certain areas. But these positives are completely overshadowed by: * Extremely poor food quality. * Weak all-inclusive offering. * Basic room and maintenance issues. It is simply not a 5-star experience by any reasonable standard. Unless the food and overall offering improve dramatically, we would not return or recommend it.

We are heading home from a 10 night stay. We loved every minute of it, the hotel facilities are brillant, extremely clean and staff can't do enough for you. Rooms are bright and stylish, cleaned everyday and sheets changed everyday if you wanted. The shower is powerful, nothing worse than a weak shower. The pool area is stunning, plenty of sun loungers and you cant reserve beds which they do inforce. I would highly recommend staying here..Special shout out to Miguel from reception, such a friendly guy! We will definately be coming back again with our daughter.

We visited the GF. Gran a number of times but this was our first stay since the refurb. The hotel certainly has a fresher more modern feel to it, especially the rooms and the dining room, but there doesn’t appear to be many major upgrades to facilities. Rooms and showers are good, sunbeds comfy and service is fine. Food is ok, not amazing but probably fairly typical of standard all inclusive fayre. For us the selling feature is its price and location: decent hotel within walking distance of the beach, and not wildly expensive. Nothing to mown about, nothing to rave about.

Breakfast excellent

All good

La tranquilidad y el silencio

Visited the newly renovated Gran at Easter with my Family. Breakfast was excellent, new swimming pool is a great addition for kids. Rooms are looking great and staff work very hard to make your stay as good as possible. This is the third time we have stayed here and can’t wait to return.

Have stayed at this beautiful hotel many times before as I previously had really enjoyed the adult only roof terrace and pool area and great service entertainment and dining experience. However on this visit i’m sad to say did not meet my expectations for the following reasons. Firstly I had requested a high floor and quiet room we were given room 422 overlooking a newly installed pair of splash pools and slides for children the noise from both pools was very noticeable and i couldn’t sit on balcony read or have a drink in peace during the day secondly and the first time I have encountered this was the roof terrace and pool for adults was kept locked until 10am so people were queuing from 9 am to get the prime spots ! I refuse to queue on holiday as it’s too hot, demeaning and could potentially cause discord. Thirdly the main dining room has relaxed its rules in men’s clothing that they can wear shorts to dinner, I saw some men walking around in swim shorts and flip flops. I like to dress nicely for dinner and my partner also, So we felt the standards have been too lowered. We also noted that the food was not hot on some occasions and saw a person put their hand into food at the server to sample and eat while standing there! The staff work incredibly hard and we were treated very well I want to mention our waiter Besay in particular there was always something for us to eat both at breakfast and dinner. the entertainment was as good as ever and bar hall waiters very good Our room service was good and all of the staff and we’re lovely but I feel that this Hotel is now aiming for family’s at the expense of Adult only visitors and I didn’t enjoy this holiday like I have before so I’m not sure I will return