Holiday Inn Hotel & Suites Regina by IHG

The hotel has a modern and calm feel from the moment you arrive. It’s a beautiful place built for guests to enjoy in comfort.

The standards of this property are very low due to unprofessional management. If the foundation of a place is poor, guests shouldn’t be distracted by pretty details. The petals may look nice, but they can’t hide the fact that the staff doesn’t care.

King bed was comfortable

Thought it was a bit pricey.

No breakfast, no tokens or snack in room. Just nothing beneficial after spending all that funds

One of the worst hotel experiences I’ve ever had, and shocking that it’s under the IHG brand. We were told breakfast was included, but upon arrival were informed it wasn’t, just a $10 option at the attached restaurant. Completely misleading and unacceptable. The room design was terrible; thin blinds that let in light from every direction, making it nearly impossible to sleep. To make matters worse, we had a serious water leak. When we reported it, the front desk staff Ma May was rude and dismissive. Maintenance arrived after some time but only shut off the water, exposing obvious previous damage that clearly hadn’t been repaired properly. After a lot of hassle, they offered to move us, but by then it was too late to make a difference. Between the false information, unprofessional staff, and unsafe room conditions, this property is a complete disgrace to the IHG brand. Bottom line: Stay far away from this hotel.

The room was really nice with a jacuzzi tub

They wouldn’t let us sleep. Both mornings they woke us up with text messages

Courteous staff.

A little tight for parking.