The Landing Resort and Spa

L’emplacement superbe en face du lac, la chambre grande et la terrasse avec vu sur le lac. La gentillesse, efficacité et professionnalisme de la jeune femme qui travaille au bar. Le service de navette pour le centre du village.

Paye 30$par nuit pour le parking je trouve très exagéré vu le prix de la chambre.

Lovely hotel, free champagne what’s not to like! Close to the main shopping area and restaurants, lovely beach and views over the lake.

Nothing

Location was fantastic. The view from our room was awesome.

The ceiling/floor insulation appears to be quite thin. We could clearly hear noise from the unit above whenever someone walked around or moved furniture, which was disruptive during our stay. Better soundproofing between floors would significantly improve the experience. Also, the room Jacuzzi was not in good condition. The main electricity had to ask to turn on, and the tub appeared a bit dirty, suggesting it may not have been used or maintained regularly. We were disappointed because the private beach was not dog friendly..

Close to the main city highlights and just infront of the lake

None

I don't really know

The phone in my room did not work. I could not get room service for breakfast. I went down to the restaurant and they were not serving from the menu but had a "continental breakfast" where I had a dried up bagel. It was sub par. The mattress was so old and sunken in--it was like a canoe. The sheets wouldn't stay on becuase the bed was so sunken in. The room did not have the robe and slippers it was supposed to so I had to have room service bring them up. Overall disappointing.

I read the one and two star reviews after staying at The Landing.. They were accurate. Ridiculous resort fees for what they provide ($65 per night), a fireplace that did not work. They did not give us specific lighting instructions that a visitor would never know. Even after doing as they instructed it did not light. It was also much smaller than they showed in their videos. We travel a lot and have never seen a wifi password on a room key, which is not a bad idea. It is always on the envelope the key came in. It would have been nice to be told that upon check in. Toilet seats were warmed which was nice. Only problem is men had to hold them up as they would drop otherwise. As stated in the title, one ply toilet paper at two ply prices. The people in the room next door were not loud, but we could hear every word of their conversation - thin walls and doors. Front desk help was just ok. Yes, these are picky things but for what we paid and their claim to be a top end destination they fell far short. There was more but you get the idea. To management - don't worry about responding. Won't be back.