Courtyard Chapel Hill

Breakfast was okay but not as good as I’ve experienced at other Marriott properties. I also had one dinner, and it was disappointing.

Dirty, stained bed sheets, no water pressure in shower, all of the ice machines on every floor were broken.

Dirty, stained bed sheets, no water pressure in shower, all of the ice machines on every floor were broken. They charge you extra to park in their parking lot. They charge you extra for internet WiFi.

Nice Hotel, Nice area. However, unnecessarily property charges its guests for parking and its simply another money grab.

This might seem trite, but I am outraged that I paid over $200 a night for a room, am a loyalty member, and had to pay $5 to park my car. And the worst is that they used a complex phone feature with phone code, registration, and new credit card entry to get the money. Why couldn’t they just charge to my room! The young man at the desk was helpful but the experience was annoying and soured my whole feeling about this hotel. The convenience of the guest does not seem to be a part of 5he equation here. A nice hotel and up to courtyard standards excel for this.

The rooms were average Marriott rooms. What is actually included in the price of the room is minimal. There was no complimentary coffee, so I bought 2 cups for about a total of $13 from Starbucks in the lobby. Parking is not included, even though it is not located in a city setting, just a regular parking lot. Only an indoor pool, that looked less than desirable. Fan in the bathroom didn’t work and this might be the smallest bathroom I’ve ever seen in a Marriott. A small area is provided outside to hang out with a fire pit and a few chairs. Beds were fine but disappointed with parking and no complimentary coffee - also no microwave. Fell short of what I expect from Marriott, I will say check in was pretty fast and the front desk staff was friendly.

We were in town for a college visit. The hotel was clean, staff were friendly, and breakfast was great. Would stay there again.

It was well kept and managed for a great experience.

It was wonderful I do think the food was little too high priced but overall very nice. It would be wonderfully if they would put in an outdoor pool, the indoor was a little small.

Only thing I think could be adjusted is the prices on the food. Very expensive they should do a free breakfast even at 2 star hotels you get a free waffle and coffee or juice .

Nice property and comfortable stay.