Riu Negril - All Inclusive

Everything was great.

Friendliness, cleanliness,food and most of all activities

Breakfast was good large variety

The cooking staff

Accommodations for travel, Change… administration could not accommodate my family needs…disappointed .

The food and service was amazing. The grounds and facilities were tip top shape and I really felt that we got a great deal. Not so close to the airport but definitely worth it, best beaches and diving on this side of the island.

The beach bottom is terrible and needs attention. Prices at the store are ridiculous and in bad taste. Dinner reservations need to be till 10pm in the restaurants, if you have an 8:30 scheduled felt rushed to be done with.

Vše proběhlo dobře, v klidu. V původnim hotelu Riu Negril se stala nějaká porucha, byli jsme několik dní předem upozorněni, že nás přesunuli do jineho hotelu za stejných podmínek, jako jsme objednali původně. Vše probéhlo super.

Při dotazech tady přes booking trvalo strašné dlouho, než mi někdo odpovědél, že vlastně mam napsat svuj dotaz ohledně ubytování přímo na zákaznickou podporu hotelu. Tam už mi ale odpovídali pravidelně a vše bylo v pořásku.

Excellent location, beautiful beach, friendly service and staff! Top notch!

I booked a stay at RIU Negril, the booking comes with a free transfer from the airport, unfortunately I had to slightly modify my travel plans because of work and would be arriving a few days earlier than expected! All I wanted was confirmation of my FREE transfer! So I contacted RIU directly and was literally treated like garbage! The refused to guarantee my FREE transfer! They literally told me that they don’t care about me! Don’t care about my family! Don’t care for me to stay with them! They told me directly that they don’t Want my business and urged me to cancel all because I want confirmation of Transfer! I reviewed their policies on the transfer and found zero information about not guaranteeing my transfer! They keep me on hold for over an hour! Hung up on me twice and had two managers essentially tell me F off!!! Unbelievable!!! I planned this family vacation for my daughter and now we can’t go because of RIU’s lies and disrespect!!! I had to cancel because I refused to pay money to treated like trash!!! Times are tough and money is tight but I still scraped together enough for this special family vacation!!! Why would RIU lie and treat me like garbage???? Whatever you do? Unequivocally DO NOT stay at any RIU hotel! They are liars, scammers and cheats!! Ruined my family vacation bethel refused to guarantee my transfer fro the airport to the Hotel!!! Who in their right minds would travel to a 3rd world country that is under travel advisory by the US government with their family and have ZERO guaranteed of a transfer to the hotel???