Kingston Lodge Hotel

good location and amenities superb service and care from the staff, especially Hibha (sorry if spelt wrong) who really went the extra mile and had great information to share with us as visitors to London.

Hash browns were frozen and nobody apologised.milk in the room was out of date nobody apologised.No replenishment of coffee/milk in room after 1st night definitely not 4star

I stayed in room 101 on the lower level on the hotel which was basically in the service area of the hotel even though the hotel like many was less than half full. Most of the service doors had been left open so could see inside the linen store, bin area, etc.The bedroom was run down and had a view looking over the bin area. The TV remote was not working & the jiggers of milk were off which I didn’t find out till the morning so wasn’t worth complaining. Breakfast was mediocre very basic quality products, no orange juice very poor cranberry drink not juice offered instead. The fire alarm system went of just before 7am which apparently was faulty. VFM was poor and would not recommend staying especially as there are plenty of other deals available at the moment.

We had an excellent evening at Kingston Lodge for our memorial tribute to a dear friend. The room we hired was fully prepared and tables ready for the arrival of our party. The venue was ideal for the number of guests we invited. Drinks and our buffet were exactly as requested. The staff were friendly, efficient and saw to all our needs throughout the evening. Highly recommended. We certainly enjoyed ' a warm and friendly reception at Kingston Lodge'

We spent 3 nights at Kingston Lodge. The staff especially the manager could not be more helpful. Nothing was too much trouble. For those concerned about COVID.. there are many sanitiser stations all of the hotel. The rooms are clean. The staff where masks. The breakfast was an English breakfast and cereal, muffins etc to choose from. The evening meals were good. We had half board and this suited us well. So we had a three course meal every night. Of course drinks are extra. The location is amazing. On the edge of Richmond park. In summary.. excellent value for London and location. Will definitely return.

Staff were very helpful and were happy to deal with any queations. Rooms are tired and need a bit of updating. The bar and restaraunt were not open, although staff did provide non alcholic alternatives. Breakfast was a grab bag which was disapointing.

A big thank you to Charlie that made all day on the 1st of August we were going to get married me and Claire and it got postponed due to the coronavirus till next year April and Charlie made our day thank you to Daniel to Charlie your own assets to the book launch hotel you are very good at your job very kind and very polite and the food here is amazing thank you ever so much for a wonderful night at the hotel If you are thinking to book a wedding book it here as it is good value for price and money for food is amazing once again thank you very much Charlie has me and Claire have been very upset due to the coronavirus postponing the wedding you made it for us that day once again thank you Charlie

We wood love to say a big thank you to Charlie for making are stay over at the hotel on the 1st of August 2020 the day me and Claire was to get married but we postponed it tell next year April 2021 you made are day that was upsetting for me and Claire the food was nice very nice thank you and a thank you to Daniel to if you are thinking of getting married book here it is very good and good for money and very friendly and pet friendly to thank you. ONCE AGAIN THANK YOU CHARLIE AND DANIEL

I had read quite a few of the previous reviews and hoped that the management would have taken on board comments about ‘cleaning’ etc... We stayed here (like others) for the location for my partner to revisit his childhood on his birthday weekend. The hotel was advertised on booking.com as being fully open. This could be a 5 star hotel at the moment it is bearly a 3 star standard. The hotel is managed by a group of young men who are not interested nor experienced enough to understand customer service. Hence the hotel is unloved which for a beautiful Georgian house is very sad. The only signs of care is from the person who undertakes the garden. For full details read the previous Customer reviews as nothing has changed. My review is on booking.com. Don’t except the bagged breakfast and be aware that they breach Food safety standards if you have food intolerances. I saw no evidence of the Food Hygiene rating that they are required to display. We stayed in a beautiful hotel called Oatlands park in weybridge for 100 pounds per night and travelled in to Richmond. I would recommend the young men take a trip to see how you run a 4 star hotel.

I stay for almost one month as a keyworker, the room was dated but it was clean,quiet,had a little balcony with a lovely garden ,Daniel was very helpful,all the staff were nice and always with a smile on there face!if i go back to London i will stay there again!