Garner Hotel Preston Samlesbury by IHG

The room was spacious, there appeared to be some mould on the wall in the room but it was clean and the bed was comfortable.

Very friendly staff at check in who upgraded us but unfortunately this meant that when we checked out they couldn’t find us on the system so check out was delayed. Lovely room, comfy bed. Shame food isn’t served at weekends

Lovely staff. Comfortable room. Gym was satisfactory. Bar and restaurant were a nice atmosphere. Hotel was very warm with no air con.

The bed was itchy and very uncomfortable and it had a huge bulge in the centre. The shower took over 20minutes to warm up and the tiles were hanging off the wall. The jug of water in the gym had a layer of stagnant film across it and mould growing as it had been there so long. The menu options were limited as the majority of it was not available. The photos online are a lot better than the actual building.

I had stayed in this hotel last year, now under new management. The room was good, the food was good, the price was good, the staff very helpful & friendly, lots of space in the hotel. I did not make use of any facilities (I don't in any hotel). The place seemed to be rather empty and lacked atmosphere, hopefully that will come as the new team work the hotel up. I would stay here again.

Nice hotel with lots of parking and very friendly staff at reception. Gym was OK but no water and the lift was broken so bags had to be carried up to the second floor. Breakfast wasn't included either and the hotel is a little tired. OK for one night however.

The staff were really friendly and helpful.

A steady clean hotel away from the hustle of the city centre. The staff were super friendly, special mention to Kiran on the check in desk. The room was tight for space but as it was only a one night stay that was perfectly acceptable. The bed was really comfy. The only thing I would knock it for would be there was a lot of dust around the TV area. The gym area looked neat and tidy, I didn’t use them as I’d used a gym in the city prior to arrival. The restaurant area had a nice feel to it even though there were few guests. I ordered a steak burger with chips and a drink, came to approx £23 which was reasonable. Breakfast was everything you’d expect from a buffet style breakfast. A selection of hot and cold food and drinks including continental style. Overall a comfortable stay and I would stay again.

Clearly the hotel has been just taken over, and it felt like the new people weren't quite up to speed. A couple of times it took a while for staff to eppear when needed. The buffet breakfast on Saturday morning was very bad for this and a group of us had to wait quite a while for food to turn up. Sure: it's a busy time, but part of the job here is to anticipate and deal with demand. I also didn't get on with the mattress and struggled to sleep.

Was amazing stay arrived earlier then check in and