Residence Inn by Marriott Tucson Williams Centre

Nice property Good location Staff variable. Overnight desk staff rude. Some daytime staff incompetent. They were unclear on schedule for cleaning rooms.

Excellent location....

Very slow internet. Do not work from this hotel. While the internet speed is pretty decent for work (~20 MBPs download & upload), it often loses communication and make it hard to communicate over internet.

Nice hotel. Very quiet room. If you are worried about cleanliness right now, I was there 5 days for breakfast and never saw the tables get wiped down… not once! Everything else was great.

I booked an 1 bedroom apt and paid for this through Hotels.com.com but when we arrived tired in the evening there was a suite - not a separate bedroom that we wanted! And they just said there is nothing that can be done, they are fully booked. They cannot even refund me the difference between a 1B apt and suite as we booked through Hotels.com. So I’m still very upset about this.

Was there for a week elevator was not clean once dirty from the first day. Gym ran out of towels, I asked for towels, never got the towels even after one hour in the gym. Breakfast was subpar.

We stayed in a room with a kitchen and over all the place was clean and comfortable,but the dishes were not and there was no bottle of dish soap to use if you only had to wash one or two dishes. Aside from that the place had all the standard amenities. They also have tennis and a basketball court (that close at 7) and a pool & jacuzzi which we used and is open until 11pm. Staff was friendly and breakfast was large with a lot of variety including fresh cantaloupe. Eco-friendlyness: they used paper plates & rainforest alliance certified coffees. The location is very good too, a lot of good restaurants near by.

Had to book a night as our A/C went out. The hotel was very clean and the lady at the counter (I believe her name was Lorelei) was incredibly nice when we checked in. They are only cleaning rooms every 4 days because of Covid staffing issues but our suite was immaculate and my wife and daughters loved the room.

A very super clean place! I'm a very hard customer to please! I work very hard for my money and I want my money to work hard for me! Covid has terrified me around people and because of a water leak I have been missed placed. Having said that, residence inn at William center was fabulous! They welcome you even the guests are welcoming. They listened to your specific situation And just anything and everything they can do to make your stay and life a little better! And I'm not talking about just one employee from the groundskeeper, maintenance, housekeeping, front desk, manager everyone was accommodating polite clean welcoming I can't say enough good things about them! And it feels like we're getting a little back to normal, and I am very grateful about that! It more than a hotel…it’s like coming home!

Stayed here previously--no surprises. Everything is consistently consistent and reliable.