Residence Inn by Marriott Tucson Williams Centre

Hotel was conveniently located and up to the usually high Residence Inn standards. Enjoyed our stay!

The staff was incredibly friendly and most areas of the property were nice. I felt the cleanliness was an issue overall. Carpets throughout the building need cleaning and I didn’t see anyone clean high touch areas though it could have taken place when I didn’t see. I moved from the first room due to blood on the shower curtain and the urine on the toilet (I took pictures and showed the front desk staff). Overall I felt like the cleaning was not thorough. The second room was also not as clean, there was a pair of jeans left by a previous guest and the floors had crumbs on it. I ended up getting disinfectant wipes from a friend and cleaned the room myself. I’m disappointed that the housekeeping wasn’t up to par especially given the pandemic. The grab and go breakfast is the same daily and consists of yogurt, muffins and cereal bars.

Very nice and comfortable place to stay . Parking easy access

I stayed here on business this October And I enjoyed the facilities. The rooms were spacious and it's nice to have a kitchenette. However the Wi-Fi was substandard. Video calls were all broken up And I couldn't get my work computer to link with the hotel's Wi-Fi. Even when doing the video call in the lobby didn't seem that there was enough bandwidth and I had to revert to regular phone calls. I would happily give this place a much better rating if it wasn't for the Wi-Fi.

I have to say very clean and nice hotel friendly staff and just all around a pleasant stay.

Really nice place to stay!

Big disappointment that the pool was closed due to covid, while the pool next door at Courtyard was open.

Will definitely book to stay here on our next visit

The staff is great. When we walked in the room it stunk. Like sewage. We opened the windows. Sprayed with fabreeze. Ran the dishwasher, sinks and flushed toilets. Took some time to air out. The mattress sagged on one side. Had a sore back. The mattress needs replacing. We had to go get toilet paper and dish soap from the front desk. Paid extra for better internet and it was terrible. A total waste. A disappointing stay. I am grateful for the front desk staff. Not sure about the rest. Would have given less stars but the front desk was great and the rooms seemed clean.

I was automatically booked here when the Courtyard next door cancelled my reservation due to low occupancy during the pandemic. The room was OK and I liked the separate bedroom, however there were many negatives. The AC was extremely loud in the bedroom, as was the plumbing whenever someone in a nearby room showered or flushed their toilet. Speaking of the shower - the shower head was terrible. It had four patterns but none were just a simple, normal flow. Very bizarre. As well, I expected more cleanliness especially during the pandemic - there were crumbs on both the dining table and coffee table, and the floor could have been vacuumed better. Currently no breakfast being given.