Lodge on the River

Took 2 hour's to check in. Pubes all over the sheets. Towel was stained. Took over an hour to check out. Charged us a resort fee when that wasnt advertised and blamed the website I used. Would not recommend.

Upon check-in this the experience was already bad it was the front desk clerks first day and it was disorganized and extremely hot in the lobby. I then had to check out a tv remote and was told if I didn’t return it with my ONE key at check out I’d be charged $25 second red flag but the room was non-refundable. Upon room entry the tv was tiny, the bedding was mix matched the floors and walls were dirty and had trash, there was no fridge at or option for ice or an ice bucket, next problem was the dirty bathroom which included nicely folded dirty and stained towels. I have stayed at seedy motels with better service and cleanliness. Do not make the mistake I did. Don’t let the mixed reviews fool you

Owner used my credit card to make small $5-10 deposit for my stay and extension which I never saw on my card. It wasnt until I left that she hit my card with a $375 and $275 charge which I'm disputing and hopefully getting her merchant account revoked. The place was moldy and the microwave didn't work. Police were there almost every night. DO NOT STAY HERE THE OWNER ENGAGES IN DECEPTIVE BUSINESS PRACTICES

This place should be removed from Hotels.com the owner showed up and broke into my suite then tried to throw us out and keep the money from the rest of our stay. Look at these fraudulent charges on my Amex card. All these nice round numbers is her just arbitrarily charging my card until it maxed out. If there was any merit to any charge she would have just charged that amount. Breaking into our room with an accomplice is a crime in itself, we did not consent to this. Stay away from this filthy slum it doesn't even have working microwaves nor a paved lot nor breakfast as advertised.

The price was fare

No ice machine because this place is Hell. Owner illegally invaded my privacy then put a fraudulent $275 charge on my card to retaliate because her false report to police failed to yield her malicious results. This place is classless and run by a wretched hag who retaliates instead of taking accountability for her mistakes. She was so Hell bent on making displays of power, it was relatively easy to expose her as a lying, privacy-invading hothead slumlord of a spider-infested, unkempt mold garden, see photos of her inside my room without consent trying to effect an immediate self-help eviction because I told her to get out of my hotel room, right before she pantomimed pretending to be in fear to show how comfortable she was with making a false 911 call.

was never able to check in because there was never anyone in the hotel lobby. lobby was locked & had a number on the door that went straight to voicemail. had to go to a different hotel. & they don’t want to give me a refund.

Manager rude, room conditions are horrible dirty towels in the room, looks like they didn't even change the sheets just made the bed after last guests, no remote for TV dressers are gross and handles hanging off. Hair and used gloves in the shower, no shower curtain, floors sticky, white powder on counter, no light bulbs although it wouldn't matter it is broken and the worst part is the person in the office. Don't stay here you will not like it and even if it was free

The whole experience was horrible I showed up at office at 830 to check in and it took 2 hrs to get me a key to my room when I walked in with my kids there was someone in the shower. After letting the owner know and waiting another 30 min I got another room and walked in to stained sheets pillows and cigarette holes and smell throughout room a broken blow dryer and broken knob to AC so it was stuck on one mode ..after I went down to office a third time and told owner she flipped out and started saying if I don't like it to sleep in my car with my kids ....she refused to give me a refund. After yelling at me she finally gave me another room that had no toilet paper no TV remote and only one pillow for two queen beds. I went down to office for the fourth time to let her know and she did not care. All this happening while my two kids were waiting in car to get into a room. Most unprofessional customer service I ever had.

We needed a bottom floor, as my mom was in a wheelchair, so they “upgraded” us to a suite. The beds looked like they had been laid on, on top of the blankets, the shower had boogers wiped on the walls and had NOT been cleaned, the floors were dirty, and the mirror had splatters all over it. It was disgusting. Someone came to clean the bathroom, but it had so much ick to it. They advertise breakfast, but there was not a breakfast. We were told it would be there at 8:00, there was nothing. There was only one towel. There was only one hand towel, and there wasn’t any toilet paper. There was also only one pillow but two beds. There should have at least been 4 pillows. She also forgot to give us the remote for the tv. This room was $89 it was disgusting.