Lodge on the River

I was in the bathroom on the phone when I noticed shadows under the door. A woman claiming to be the owner and a trainee with freshly tinted red hair were inside my suite. The woman became belligerent and began yelling for me to leave and believed I was not a registered guest, which I am. She then told me to get my property and get out repeatedly and kept yelling "Get out! Get out!" I am so traumatized right now as I write this. She wouldnt stop yelling then she threatened to call police, then she called 911 and made a false report saying something about me and a firearm. This review I am giving is 100% TRUE, this woman and her trainee would both fail a polygraph exam if they disputed one word of this review. She violates Arizona's Innkeeper Landlord-Tenant Law by entering without consent and she attempted a self-help eviction caught on camera. Police arrived and were very nice to me, I had to call 911 myself due witnessing her threaten to make a false report then carry it out in an attempt to manipulate law enforcement into doing her bidding. Halfway through this classless, unlawful invasion of privacy and quiet enjoyment of my room, the trainee showed her my registration and she knew she was wrong, her self-realization that senility had overcame her was quickly squelched by belligerence now fortified with a flagrant con game w/ the false report, it was as if she was training the girl how to be a slumlord hag void of virtue. NEVER BOOK HERE THE OWNER DOES NOT RESPECT THE LAW

The check in took forever and the check out was worse. There was no breakfast as advertised. But the pool was ok, so they earned a one star.

Manager was helpful in all she did one staff wouldn't open office to get some to get some toilet paper one morning which was when the Continental breakfast was supposed to be open for and the pool was nasty had black stuff all on the side of the pool and the grass hadn't been mowed in a while rooms did not come with microwave and fridge that's extra didn't see room service at all while there no vending machine, no cable TV no phone in room I could go on but you get it.

The room was perfect for what we needed. It could have been a little cleaner and the tv didnt work but for the price and the fact we only needed it for sleep and showers it was perfect

The only reason I got a room was because I was the first in line at check in. I waited 2 hours. My sister and mother in law were not as lucky and had to drive all the way to Vegas because they cancelled her reservation because they overbooked.

Didn’t refund my deposit even though I didn’t destroy, soil or steal anything. I left the room pretty much how I found it and still got charged. Stay somewhere other than here or they will steal your money

Terrible stay!!

Old, rundown, scary...

For starters, they take a copy of your credit card when you check in. There is $100 refundable that possibly might not get refunded to depending on how you talk to the manager at the lodge. The rooms didn’t come with the trashcan. We had to go buy your own pillows and blankets. You had to pay to use the ice machine there and the continental breakfast is actually a snack to go kind of items and you’re only allowed to take one serving. The office was not always open for breakfast on time. Some of the managers and owner has poor customer service skills that are very necessary for this type of business

The place is a hole in the wall