Quality Inn & Suites Bainbridge Island

Friendly staff, good breakfast, great location, updated rooms.

The location was perfect for our stay, but it is a little hard to find as it's tucked away behind a supermarket. The breakfast was fine - fairly basic, but good for a motel.

The window in our room had a crack. The bathroom was on the small side, but expected for a motel.

Breakfast was decent most days. Microwave and fridge in the room were great to have. Housekeeping service was great. Give those ladies a raise!

Unfortunately, on Wednesday they had a "delayed delivery". As a result, breakfast was not ready including coffee and hot water until about 8am. Come on people! Delayed delivery on hot water!?!? I don't think so!

the front desk staff are barely civil, surly costomer service. either they hate their jobs or have nothing bust disdain for the customers - they make it clear with their eye rolls, heavy sighs and indifferent answers that they don't want to be there after a couple of encounters with this attitude - neither do I. I won't return

There was no coffee, breakfast, or anything prepared by 730 in the morning.

Room was barely adequate, but the real off-putting thing was the impolite and often hostile service from their staff. I'll never return, and highly recommend avoiding this place.

Proximity to restaurants and grocery store

Breakfast skimpy and not kept up with use

Having traveled many miles and stayed at many brands of hotels, I find this was rather expensive for an average hotel. Lacks any great amenities. And the way we paid for our stay there was a ridiculous system. Freezing funds for the charge for our stay was insulting. Like we're going to run off and not pay our bill. Just do what most hotels do - charge the full amount upon arrival. I have never experienced this system. If all Quality Inns are now doing this, I will never be staying at this brand again. Breakfast as subpar for the nightly charge. Location was acceptable.