Sholeo Lodges Los Gigantes

el hotel es alucinante, increíble las instalaciones ideal para relajarte en vacaciones y lo que más nos gustó fue el trato de personal , la amabilidad con la que te tratan y lo cómodo que te hacen sentir . Sin lugar a duda los mejores son los empleados tanto de recepción como de restaurante ojalá hubieran más personas como ellos trabajando de cara al público.

No tenemos ningún tipo de pega al alojamiento. Limpieza , instalaciones, ambiente , localización y trato impecable.

· Location – Excellent and convenient. · Staff – Most team members were friendly, helpful, and accommodating. · Breakfast – Decent buffet, satisfactory overall. · Spa – The masseuse who also did my manicure was exceptional—skilled, gentle, and professional. · Room size – Spacious.

· Pre-arrival communication – Rude, sarcastic, and impatient staff member on the phone. · Lack of honeymoon hospitality – No welcome note, chocolates, or complimentary gesture upon arrival. · Bedding – Uncomfortable single beds pushed together, no king-size option, squeaking, safety concerns, and poor linens (small covers, one pillow). · Room amenities – Lacked tea kettle, iron, and sufficient hangers. · Housekeeping – Inconsistent schedule, intrusive knocking on locked door, no "Do Not Disturb" signs provided. · Noise levels – Poor soundproofing, frequent disturbances from teenage groups, late-night noise until early morning. · Pool area – Overcrowded during external events, paid extras for towels and activities, no parking for residents during these events. · Lunch quality – Poor frozen food (burger, fries, wrap). · Spa – The other lady was too firm, unresponsive to preferences, caused discomfort. · Overall value – Did not match the "exceptional" marketing or reviews; better suited for younger groups, not couples or families.

Très bel hôtel, propre, le petit dej est vraiment bon, la déco et les équipements sont très sympas !

RAS

Понравилось всё Расположение, отель , зал . Бар , бассейн

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