SOWELL HÔTELS Le Pas du Loup

Déçu par la chambre très petite, agréablement surpris par les prestations et le service.

The good bit: Location... this hotel is perfect. Great for a base camp and linked to everything you need. Ski hire next door and some really nice restaurants within a 5-10 minute walk. Wasn't allowed to check in until after 16:00 but that wasn't a problem as gave us a chance to explore the area. When we finally got into the room, it was nice and clean and a little 'compact' for a couple on a ski holiday with 2 cases and the free mini bar contained a can of Pepsi and a bottle of water. Oh and we only had 1 towel in the bathroom so I walked the halls and had one off the trolly. Breakfast was great with enough selection of nice food. Unfortunately... Now the bad parts. Parking, We arrived Saturday around lunchtime and couldn't get anywhere close to the hotel. Literally had to park the other side of Isola 2000 and walk with cases for about 20-25 minutes. Check in took nearly 30 minutes as the poor girl on reception was working alone but when we eventually got into our room we just wanted to grab a shower (with our 1 towel)... Nope. No hot water! Another 20 minute wait at reception, was told it would be back on in an hour. One hour later, still no hot water after an hour. Went out for dinner un-showered after a day of traveling, got back to the room around 21:00... still no hot water. Another walk back to reception, was told it would be back on in an hour with no explanation about why it was off. Up until 23:00 that night, No hot water. Went to bed feeling dirty and really diss

Excellent accueil, personnel serviable et aimable, chambre propre et confortable. Très bon emplacement au pied des pistes. Buffet très bien servi. Bravo !

Hôtel bien situé , personnel accueillant et petit déjeuner correct !!! Voilà pour les points positifs !! Tout le reste est à revoir !!! Hôtel style club vacances familial 😫 surtout ne pas y aller pour vous reposer ou passer après votre journée de ski un moment cocooning !!! Bruit incessant et cris d’enfants continuels !! Parties communes beaucoup trop petites pour 350 chambres (aucun coin intime) . La formule tout inclus semble attractive sauf que les buffets proposés ont la qualité d’une vulgaire cantine avec en prime une surpopulation et un vacarme infernal !! Le prix par chambre demandé (350 euros la nuit) n’est pas du tout en adéquation avec les services proposés !!! À ce prix on s’attend à un hôtel beaucoup plus classe et surtout beaucoup plus calme !! À déconseiller d’absolument pour un couple sans enfant sauf si vous aimez l’agitation du métro !!!! Mauvais casting pour nous !!

Le site semble montrer qu’il s’agit d’une chambre + salon avec canapé -lit alors qu’il n’y a qu’une chambre avec un petit canapé-lit , pour 1 personne .

Great value for money. We visit Isola every year for a weekend ski trip as a group. The hotel is just ok, but the all inclusive deal works for us and we get our monies worth with the food and drink. This is a great way to have a low cost ski weekend.

The water had to run for ten minutes before getting warm- environmental disaster!! No where to hang the clothes after skiing!! Short beds. Food is OK but not great.

Hotel très pratique aux pieds des pistes avec local ski. Chambre petite mais très propre.

Très bon séjour, le bar en bas est top pour se poser

Great value this time of year. Very friendly staff.