Palmoro House

It Really Was Amazing- Going Back!!!

The guest room which I stayed wasn't ready for commercial, because there was a construction in the doorway outside the room, until 9pm the noise of construction still there. The hotel commercial advertising says "hotel room facing to the sea" this is not true at the Palmoro House, there are facing to the train track and with a huge noise when the pass away in the evening. The main lobby and check in desk located on the main property of Mar Monte, not at the address that the hotel sent to the guest by "1111 E Cabrillo Blvd", it was so complicated and inconvenience.

Palmoro house is beautiful and dog friendly. 2 minute walk to the zoo and the Costa restaurant is fantastic. Its relatively easy to find street parking if you don't want to pay to park on property. Its a beautiful location to walk along the beach in the mornings. Very safe and peaceful.

The Mar Vista complex of properties is conveniently located near the beach and Milpas Street, allowing easy access to shops, restaurants, and the freeway. Upon arrival, we enjoyed their beautiful gym and complimentary cocktails. Our hotel looked over the nearby park and was quiet, save for the coastal train going by occasionally.

The properties are highly-priced, so I have a hard time answering the question of value.

The beds and blankets were comfortable. It was also very nice to have robes as an option. Every staff member we interacted with was very helpful and seemed to do their best. I wish we had time to utilize the gym, pool and bikes.

We stayed in a room that had 2 queen beds. Our room was SO small though! It felt very claustrophobic for 3 people, I can't imagine being in there with 4 people. It was difficult to move around the room once we had our luggage opened and spread out.

Unfortunately the bath shower was broken and the vanity sink was clogged. We couldn’t take a shower. We were calling to front desk several times with no luck. We were asking for a compensation but they told us, they couldn’t adjust the rate because our reservation was made by Expedia. They waiver us $30 for the resort fees. Thank you Vanessa

Cleanliness, convinient

Great location with friendly staff.