New Hall Hotel & Spa, Birmingham

Staff on reception were so friendly

A little more options on the dinner menu

Very adaptable. They found me a quiet place to do a 2 hour zoom lecture

I can’t think of anything.

On good land. Views are nice. External building is good.

Rooms are catfish. Very old and small.

I became very unwell during this visit and staff were absolutely incredible in their efforts to care for me, my luggage as well as get me into the local hospital. I can't thank you all enough. Lifesaving.

Had a fabulous couple of days at this hotel. Booked the Princess Elizabeth suite- just blown away by the history and attention to detail. The staff do everything they can to make you feel like royalty. Was a memorable 20th anniversary trip as a result

Nothing could have been improved upon

We had a tremendous experience at New Hall. The customer service was excellent throughout our stay, and the accommodation was luxurious, high-quality, and very comfortable. Breakfast was outstanding, with a great selection and superb quality. Overall, a fantastic stay that we would highly recommend.

Lovely hotel, great facilities, room was lovely and clean.

There were just not many staff around. I had to wander about to find someone, although they were very helpful when I did find them. They also had issues with their card machine meaning I had to walk all the way to the restaurant to settle a room service bill...sort of defeats the object...

Gorgeous venue! The room was beautiful. Staff couldn't do enough for you. The grounds were pristine. The swimming pool and gym were very clean too.

Nothing at all.

The venue and grounds are beautiful, the staff were great, and the spa is nice.

The trade off for such a beautiful venue and grounds, is that it's old fashioned. No AC or anything so the room gets very hot. There was an old DVD player under the TV, which frustratingly didn't work.