Hilton Garden Inn Columbus/Polaris

Location was good Front desk nice and helpful. Breakfast is very poor,the guy at the breakfast Hector very not pleasant,not a good customer service at all…hardly speaks English and getting frustrated quickly.. Bed and pillows were not comfortable and found a hair in my bed.Would not stay here again,would not recommend…

The hotel was very nice overall. Was able to hear a decent amount of noise from neighboring rooms. Pool was not available when we were there and they did inform us before checking in, but not before arriving at the property.

Front desk staff were wonderful. I was able to rest with no noise and everyone was wonderfully pleasant

This particular review is in reference to my first night. However, I had to stay longer and rebook. The room I have now (compared to my previous room) is not redone. There’s a few trash items on the floor. And, my refrigerator was unplugged. I had to pull it out and plug it in on my own. Hoping it works bc I’m here for 48 hours.

Pool was closed the whole weekend which was inconvenient especially for the price of the stay. Staff was amazing though.

Clean and tidy rooms, great staff that knew the surrounding area. Overall great stay for the night.

Fine

A Clean, affordable, courteous service. It checked all of my boxes

All was fine for a short stay but curious if it is now the American hotel normal procedure that the room is not refreshed each day? I would appreciate a response

Nice place near great restaurants and shopping and close enough to Columbus to stay but not have the congestion surrounding downtown traffic. I also met some friendly people at the hotel lobby bar while we watched the local sports.