Wingate by Wyndham St. Paul/Oakdale/Woodbury

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The front desk lady was so rude have me a hard time room was not ready for a 1 hour and a half was put out of my room at 730am because front lady said I didn’t belong at her hotel

We requested to be moved from the 1st room because the shower base had mold all over the bottom tiles. We were subsequently moved to a handicap room where the water pressure from the wand was non-existent. The third room shower drain was semi-plugged as the water in the tub rose past your ankles while showering. The Saving Grace were the employees at the front desk, they were all very pleasant and friendly....

Bed was hard. Pullout sofa cushions were stained and dingy. Booked room for 3‐-king bed had linens, pull out sofa was missing linen. Restaurant/bar was closed when we got there just after 5 PM. Hot tub closed. Breakfast cost $15/ person.

I’ve stayed at several Hilton Garden Inns and always enjoyed my stay, but this one was hands down one of the worst hotels I’ve ever stayed at. First, when I booked the hotel the associate I talked to guaranteed they could have a room ready by 11am for us as we were traveling with an infant. He advised that he put this in the notes. However, when we arrived we found out that a room would not be ready for several hours. The manager questioned who told me I could get an early check in, and stated that would be a special request. Was it NOT a special request since I called and spoke to someone over a month in advance?! Needless to say, this left it where our infant had to sit in our truck with my mother the entire time while we packed up a trailer with stuff from a storage unit. Instead of being able to stretch out and be comfortable in the hotel room we were promised would be ready by the time we arrived to town. After finally being able to check into our room several hours later we found the condition of the room to be less than ideal. Multiple stains on the carpet, the coffee maker was too large for the rolling tray it was on that it stuck out and was in the way when trying to walk in and out of the room, the fridge had several massive dents in it, the bathroom floor was slanted and majority of the ceiling was cracked or being patched. There was also a large spot of dried blood on the blanket on the bed! You can’t tell me the staff didn’t see it!!

Reserved a King bed (with no handicap accessible requirements) and I received a handicap room with a shower that did not allow for a shower without using the chair. The room had a smell and was dated.

For the price, breakfast should have been included & not an additional fee.

Jill, Lillia, Jesus and Cheryl were all very friendly and helpful.

I didn't like the fact that they were advertising the hot tub on the website but when we checked in the hot tub was closed because it was in the process of being removed

Great location