Hilton Pennywell St Louis at the Arch

Its an impressive physical property (a former bank) and my room was enormous. No complaints about the staff, who were pleasant and helpful. its located a block and a half from the arch/courthouse right downtown. but the room itself needs a serious upgrade. toilet, shower--all worn. the blanket had a thin sheet/duvet on it that barely stayed on. the heat (very necessary) was effective but made a racket whenever it was on, turned it off to sleep. and i wasnt wild about paying $40/night to park my car in a freezing cold, dark and unattended parking garage across the street (that you must pay the hotel to use, because otherwise you get locked out at 8pm for the night).

Location

Didn’t feel as clean as anticipated, specifically the bathroom.

Everything was great. My room was spotless every day, staff were very attentive and helped with anything necessary. The lobby is beautiful, a pleasure to walk in to. Iron available in the room, coffee, fridge, big bathroom. Super easy talk to the convention center.

The room key card didn't always work quickly, the fridge & ice machine made a humming sound but that could often be ignored.

I was on 5 day business trip and stay in Hilton Penywell hotel. My room was on 3rd floor facing quiet street and was clean, gloomy and not appealing. Bed was ok. The biggest disappointment came from sudden loud noise (started at third night) caused by some equipment inside the hotel. Thus I cannot recommend this hotel despite of its great location.

Room was very clean and comfy

when we checked the staff member was kinda confusing and lack some info . Later we observed her giving water to other guest but not to us when we checked in.

I love this hotel! It's probably the nicest Hilton location I've been to thus far. Every associate has been nice and friendly! Valet is worth every penny! The manager, Jalen, is running a smooth operation. Definitely plan to come back!

The staff was great it was our 25th wedding anniversary.they sent up a bottle of champagne it was a nice surprise

Having to leave.

Second time staying at this new offering from Hilton. The hotel is conveniently located downtown in walking distance (less than 4 blocks) to the arch and the Cardinals stadium. I stayed there during a business trip and it was a several blocks walk to our offices on Washington across from the convention center.