Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

Such a beautiful resort. Kids had a blast with the swim out rooms and choice of activities. Able to book excursions easily at fron desk. Booked and out on a snorkeling boat in 45 minutes! Great family vacation.

Place was okay.

Quiet and safe

Amazing stay, staff was great. 10/10. People are commenting about the seaweed. Not their fault. They did everything to keep it clean.

Amazing stay. Strongly recommend it.

Best All Inclusive in Cancun! I love everything about Margaritaville. Going back.

The food was a hit and miss. Rita’s tacos was good but the rest of the restaurants were just ok. One night the food was good but it was served cold. By the time the server came back around it had been 20 minutes so it was no point in replacing. Room service did not have a lot of options. It was hard to get a decent drink there. The only bar with a menu was compass bar and they only gave me a menu on the last couple days of a 7 night trip. Every other time the bartender would give the mocktail menu and I would add a shot to it. When they finally gave the real menu the new bartender said “we don’t have that here” when I showed him a picture of the mocktail menu that they kept giving me. That’s when they gave me the real menu. It seems that they don’t want to give you the menu so they can keep serving the drinks that are easier to make. The points system they had for the mini bar was annoying. You could only use it on beer, soft drinks, and snacks. It was inconvenient having to go to joes merchant shop every time and drop it off to the room The room was clean and easy to get to the bar. There was a lot of stinky seaweed but that’s not the hotels fault. It was easy to get Ubers to and from the hotel.

The property was clean and well maintained. Very quiet and did not feel crowded. Staff was AMAZING! Every need met timely and with a smile. Food was OK, all inclusive food is meh anyway, but felt the options were limited and taste was average.

The best of this is the staff. All of them are always ready to assist you with kindness and professionalism. I’m ready to go back very soon!

The resort was very nice, the Food was excellent at the Italian restaurant. The food at the Latino restaurant was average. The breakfast buffet was really nice. The lunch at the beach house is manageable but the dinner at the beach house restaurant is bad. I gave four star, one star was taken out because of the beach. They really try hard to keep it clean, but no one can swim because of the sargasso. The staff at all over the resort is friendly except at the reception. The staff at the reception tried to sell me an expensive room and they offered immediate check-in, when I declined, they gave rooms to others while I sat. This does not look nice for someone who comes to this resort for the first time. The pools are really nice, there is a kids friendly pool and there is adult pool, the are well maintained and cleaned. People should definitely visit this resort. It is definitely a value for the money I would say better than Hilton next to it.