Homewood Suites by Hilton College Station

The room was just as pictures, very clean and comfortable, well stocked, everything in the room worked in the kitchen. Only stayed overnight but would definitely book again! Staff was wonderful. Don't really eat breakfast but the coffee was okay for American coffee and food looked good.

The room and property was clean and well maintained. The kitchenette was convenient to store leftovers and the additional sink was great. The breakfast food could use some work. The tater tots were broken and soggy, the eggs were overcooked. There’s a sign on the counter that says to ask the attendant about food allergies. So we asked about gluten free bread and he rudely said no. Told me to call ahead next time to make sure they had that. What’s the point of the sign? Also the Bfast attendant needs an attitude adjustment and needs be more welcoming and nice. He’s a grump. There was one front desk employee that was impressive with remembering guests’ names. Witnessed this with several guests she had interacted with and was impressed she remember names from day to day. Great skill.

Went to use the gym with a co-worker but it was tiny only 2 treadmills and one bicycle machine. One treadmill was broken so we didn't get to work out together. Water was available in the gym but they had not refilled the watercups so unable to drink water when desired. Breakfast selection was nice though small but the hot food was actually cold even though I got there only half an hour into the 3 hour window. The one treadmill that did work, didn't allow me to slow down the speed near the end to start cooling off so had to stop due to danger

Assistant manager Christine and front desk Jamie, the rest of the front desk crew, maintenance, housekeeping and the morning breakfast crew gave impeccable service! I’m pretty bad when comes to remembering names. But I was so upset when I arrived from the most nastiest air bnb place I booked prior to that reservation. I will take outdated furniture any day over sharing the bed with a rat! Yes a rat!! I lost over $600 at that place cause the greedy owner wouldn’t refund me for the rest of the days I didn’t stay. Without even knowing what I had gone through prior to my arrival, their genuine kindness and great customer service turned my horrible vacation around. Everyone I encountered was very knowledgeable of questions I had. They were very attentive to my needs and very prompt with every request or concern I had. Yes the property is a little outdated, but the central location along with all the surrounding restaurants is a win for me! It’s not their fault the company hasn’t upgraded the place. But when they do, it’s going to be the perfect place to stay. I would recommend anyone visiting College Station to stay at Homewood Suites. Best small hotel stay I’ve had.

Customer service at this property is impeccable! From the Assistant manager, all of the front desk agents, housekeeper, the breakfast crew and even maintenance man. Each and every one of them took pride in assisting each customer. I went during the USATF tournament and they still did their job gracefully. I left another property that had really dampened my travel spirits, but the front desk crew immediately got me back on track. Although the property is a little outdated, it was still very clean. Definitely will be my go to hotel to stay anytime I’m visiting College Station. Let’s get this property updated Hilton so that we can boost those stars!! I’m so sorry I forgot names, but thank you again Front Desk you rock!!

Very nice facility and the room was clean and most comfortable. Extra helpful staff.

Did not eat at hotel

Hotel room was very spacious. Very clean. Staff was excellent!

As we walked in we were greeted with an empty smart water bottle, food in the sink which was hardened, freezer had gunk in it and a view of the dumpster across the alley. The room needed to be cleaned and only 2 bath towels and 1 hand and wash cloth. The shower curtain was old and dirty. The drapes hang on the floor and the sheer ones are torn at the top. The breakfast was pulled chicken, watery eggs, burnt tater tots and heavily peppered bacon. Every spicy sauce you could imagine, why would you put that out on a weekday when people go to work after eating that ?!? Will not stay again

Let me start with the positives- the breakfast was amazing! I have never had that good of breakfast in a hotel. The pulled pork and chorizo tacos that were delicious! The Wednesday night social was also great! There was soup and salad and cheese and crackers and wine and beer. Now the negatives- the rooms needed some repair and weren’t the cleanest. We were told they would clean every other day, but we stayed 4 nights and they never cleaned once. I asked about it and was told housekeeping was short staffed. The ice maker wasn’t working and there was water dripping in the refrigerator. Maintenance came and shut the refrigerator off and said housekeeping would come clean. No one showed up. With all the hotel choices here in College Station I probably won’t stay here again.