Best Western Plus Springfield Airport Inn

I’ve become partial to Best Westerns. They are a bit low key and appear to be friendlier. But, this is a chain hotel much like others. The difference is staff, Emma at the front desk most pleasant. Our room is pretty standard – king bed, built-in bed tables, credenza with mini-fridge and microwave writing desk with chair and an easy chair/ottoman in the corner. Unfortunately their business center isn't operable. We had wanted to print off our boarding passes, but couldn't. Off the Best Western lobby is a small breakfast room with a few tables in the middle and breakfast fixings at one end. It had the usual chain hotel fare – scrambled eggs, sausage patties, potatoes, biscuits and gravy, OJ, coffee and a yogurt machine. Awfully generic. But it got us going. For the night, it was a good stay.

I liked the long term parking available and shuttle service to the airport. It was perfect

There was nothing I didn't like

the computer was down due to Microsoft The manage went out of his way to get me a room. The entire staff was awesome!!

Nothing

Staff was exceptional. Friendly, courteous, and went out of their way to be helpful. Room was clean and comfortable with all the amenities we needed

Everything was great

Friendly staff

Little pillows

Easy to get to and the location was close to where I was going.

I was satisfied by everything

Very clean and the staff was exceptionally helpful!