Hilton Garden Inn Chicago/Tinley Park

Didn’t enjoy this. They tried charging me for a new room when I already had a reservation and paid $390 dollars. Room was dirty, shower was filthy, then when I went to go check out there was a confusion of where our room was supposed to be. I checked my bank account after we left and they charged me for 2 incidental fees when it should have been one charge or $30 it was 2 $30 charges.

Overall, rather nice.

Awful pillows. If putting 4 on a bed, why not both firm and soft, 2 of each? They were WAY too soft.

Location was nice. Front desk lady was very nice and welcoming. Unfortunately, there was mold on the ceiling throughout the bathroom. Room service knocked at 8am to try to clean our room. We asked them to come back later due to checkout not being until noon. They proceeded to come two more times between 8 and 11. The power also randomly went out like 3 times. Not for very long and not sure if it was the hotel's issue or the electricity in the area. However, the weather was clear that night.

Great girls staycation

Better than expected. Just needed a pace to sleep so worked out perfect!

The location was in a convenient area.

There was no showing product, the shower itself would not drain. The shower door would not stay closed, so we couldn’t shower without water going all over the floor. The hotel staff could not provide any of the shower products, nor was there a maintenance guy available. There was supposed to be a block of rooms for our family reunion for $179.00 a night , but when we went to book the hotel claimed Al of the blocked rooms were taken. However myself wife , and other family total only three rooms were apart of our blocked used for the for our group which were $378.00 a night. We had to reduce our stay down from two nights to one.

The desk guy, Hugh, was great. Friendly and professional, made us feel welcome after a long day of driving.

Only complaint was the walls were a little thin. It was very clean and the staff was amazing.

It was okay, but the room had a smell to it that I didn't like.