Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

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The property itself was well maintained, clean and good facilities. Rooms were very comfortable, and well serviced. The follow up of every request we made was pretty impressive as well. The quality of the food was excellent. Lots of choices and availability at every restaurant. The entertainment team were incredibly hard working, always enthusiastic, welcoming and friendly. Pools were really nice. So many activities on offer, something for everyone. Evening entertainment pretty good quality! I’m sure it’s probably the top hotel if you want to be so close to town. I would happily return to the Hyatt brand.

Our room faced onto the main pool. From midday onwards it got really really loud with head banging music and loud shouting over the microphones. Very obnoxious. The ‘quiet’ pool was fabulous, but small with very few pool lounges that were always occupied - we felt there could be a second quiet pool area. Restaurants around the resort generally lacked any sort of ambiance- with the exception of Pelicano’s down on the beachfront. Most of them were just large spaces filled with tables with the air conditioning cranked up too high. They felt more like canteens ! (see comment above - the food was great!) The only other grumble we have is the forced high pressure sales pitch which you are obliged to attend as you arrive. Reminds me of the good old timeshare days! Not an easy job, I appreciate , but not one ounce of sincerity - the idea is to get you to sign up to gave a further discussion with a real sales rep the following day, with various carrots dangled to entice you to say yes. Too bad. There must be a better way! The beach was very small, very crowded and there was a very unpleasant smell? I will not be returning to Playa del Carmen

Everything

A staff member took an item from my from

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Direkt am Strand. Sehr schöne Anlage. Einige restaurants. Zum erholen wirklich schön.

The room and service

You could have more options of restaurants

The view

The food was terrible I couldn’t wait to get home to eat I think I lost 5 lbs cause the food was just bad

Duzy obiekt Blisko centrum

Bardzo glosny Nie dalo sie odpoczac 24h impreza