Rydges Parramatta

The bed was wonderfully comfortable. I loved that I could check in, get my key and check out again via a kiosk - both checking in and checking out took less than a minute each time. There were friendly smiling staff behind the counter if you did need help, or if you wanted to check in with them directly.

We finished a conference dinner at the racecourse at 10pm, and it would have been excellent to come straight back to the hotel for a night cap, but the hotel bar was already closed.

The rooms and beds are pretty clean , the staff is excellent

Very comfortable

The tv and the staff

Great sized room (panorama view) Had a bath, although small. Cheap parking (although not sure it should even really be paid for out there) Really comfy bed. Some mini bar supplies. Lovely staff

That the paid parking didn’t mention you would end up with bat sh^t all over your paint job. Rooms/facilities are quite outdated. Gym equipment is a couple of basic pieces that are not only old but kept malfunctioning during workout so very frustrating. Didn’t seem like glass had been cleaned in years because it was so dirty that it almost cancelled out the whole reason for being in the panoramic room. Traffic noise is also pretty bad.

Close to Parramatta city Centre

Panorama room very basic for price paid for a weekday. Very noisy from traffic outside . Windows need sound proffing

Bed was comfy. Parking was easy. Cot supplied. Concierge staff were lovely and allowed us to use the buffet microwave.

Air conditioner randomly didn't work, overheating us and the baby at night. Housekeeping staff ignored "do not refresh my room" card, waking the baby up twice. Misrepresenting the fridge, it said on the listing "bar fridge" and separately "refrigerator". Only a bar fridge was supplied and the cooling was sub-par, which is stressful for our refrigerated medication requirements.

Location was good, parking cheap.

Room was not what we expected, smaller than photo, overpriced for what it was. Did the no housekeeping incentive for 3 nights, received credit for one. Dirty windows spoil the view, noisy.

Location great to Rosehill Racecourse.

I didnt like the impersonal checkin with the machines. Hotel and Rooms are dated. There was a large stain on the floor. This room was meant to be a bonus and a higher grade than wgat was booked. I felt the Hotel standards have slipped and it lacked ambience.