Altstadt Hotel Magic Luzern

NO air conditioning. Room was not cleaned well. Toilet had stains in there well. Only plus was the prime location.

Lighting was low so room was kind of dark. Front entrance door was not locking. Excellent location and valet parking goo(pricey)

The hotel was in a great location- nice and easy to walk to several restaurants and shopping. We really enjoyed that. However, there was no a/c, the WiFi never worked at all, and check in was at another hotel and then a short walk to our hotel. That meant if we needed anything, we had to walk to the other hotel.

First of all, car navigation cannot find the hotel location, had to stop and ask people for the directions. Second, reception is in other hotel close by…. Rooms don’t have AC. Very complicated…..very expensive . The only positive side is the location of the hotel.

Very spacious and comfortable room and location.

Great Location!

Bed was uncomfortable. No airconditioning. Old and tired.

The room was great and the front office staff were wonderfully helpful. The internet was a disaster, worked intermittently and made it appear Safari wasn’t working on my iPad. Wish there was air conditioning.

Incredible location in the middle of Old Town Lucerne. Clean large room. A great area to base your adventures from.

The Balcony is just great next to the river the scenery is amaizing