The Westin Bayshore, Vancouver

Good points: The location is great: close to Stanley Park and next to the marina. Our room had a partial view of the marina (although the main view was of the rest of the hotel and the area surrounding the pool, which could have been clearer in the room description). Staff were professional, helpful, and friendly. The room was clean and the bed was comfortable. The pool was a plus point.

Could have been better: The main thing a hotel needs to offer is a good night’s sleep. The rooms that face into the courtyard all suffer from noise from a very large HVAC unit that ran through the night. To have a large noisy system in the middle of the space that most of the rooms share seems to be extremely poor planning. Also, at 8:00am the grounds crew wandered around the pool area using a leaf blower. Although it was electric, the construction of the building meant the sound echoed around the space. Was it really necessary to do that kind of work at a time when some guests might still be sleeping? Although it was nice to have the option of making coffee in the room, for what we were paying we would have expected sometime better than coffee sachets, paper cups and faux creamer.

Whats not to like... the place is exceptional in every way

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This is a beautiful hotel with amazing views to the harbor and the mountains. We arrived to check in on Friday 4/24 at around 9:30 am after we disembarked our cruise ship; we checked in expecting that we were just going to store our luggage and come back later to receive our room keys but the front desk clerk went out of his way to find us an available room and he did! (I now regret not asking for his name). He was super friendly, super helpful and informative and we were able to go to our room immediately, talk about hospitality! I think this has been the best and most pleasant experience we’ve ever had checking in to a hotel! The room was large with great views and the bed was super comfortable. The hotel is located in a prime location easy to walk or bike to landmarks or quick uber or taxi ride if you’re not into walking. We are definitely staying here again when we come back to Vancouver.

Location was great

Nothing old. Smells like a hospital .

Everything the rooms are old outdated and not very clean

Location, amenities, restaurants. Heated towels at outdoor pool nice!

No water in rooms. Says for environment but disposable plastic cups in pool area.

Great location. Staff was very friendly.