Crown Beach Resort & Spa

Beach front 2 bedroom villa was perfect location. Great views. Villa was in need of alot of maintenance and very tired and dated. Front door had a big gap, walls were very rough bathroom sinks were all cracked. Bit expensive for what it was. Cleanliness was ok Breakfast was good. Pool was ok needed maintenance not very clean. Plunge pool was good. Beach was good for swimming.

We can't fault Crown Beach Resort and Spa, the staff were very welcoming, food was very good and plenty of it, 1 bedroom villa right on the beach with amazing views, the room was intune with the island feel, clean and spacious airconditioned and ceiling fans, the waterfall pool is large, the resort has it's own day spa, Vara is a beautiful soul and her massage and facials were amazing I highly recommended, can' wait to return

The private pool villas were great and had everything you needed.

Grounds and breakfast area felt a little tired.

Nice location on the beach Great breakfast

Main pool was dirty Places starting to get a bit rundown Maintenance lacking

The arrival with Lucky at reception was welcoming... Our room was amazing! We went to the bar and restaurant and Baii, Kini Rex and rest of crew right down to the maintenence workers were so so kind and apart of making my bestfriends and my holiday the best! A life time memory thank you family xx

Everything- staff are so friendly and great time at happy hour. Villas with pool are highly recommended

Nothing

Fantastic location, especially for the amazing sunsets.

The wifi whilst free was very unreliable.

After reading mixed reviews we were apprehensive about our stay. However, it would appear that there have been some significant efforts to bring the standard up and reflect the premium tariff charged. These include a welcome drink, friendliness of staff, general cleanliness and ground care. The staff were outgoing and made a great effort to make us welcome and greet us at every opportunity. They have even included a nightly turndown service which is lovely inclusion. But…….

These areas still require improvement: The buffet breakfast was pretty basic, fruit choices of grapes, pawpaw and avocado! On our second of three days we visited the local Prime Groceries Store and purchased a punnet of strawberries and blueberries to put on our waffles to compensate to the envy of other guests but we love fruit as a brekkie start. The hot options were equally scant and poorly presented, rubbery scrambled eggs, mushy hash-browns and about two pieces of bacon in the display for everyone and we had no idea what the green slurry was! On the bigger picture, this resort, has the signs of it’s former glory but needs significant investment to bring it up to standard. The waterways once streaming through the middle of the resort, all now dry. The ponds at reception just pools of shallow water. As mentioned by other reviewers, the main pool has signs of deterioration and needed to be restored. We had a pool-villa, meaning a private personal pool attached to our villa all walled off from the world. So we never used the resort pool. These Pool-Villas are fun and highly recommended. They provide privacy from the rest of the resort. The villa has a microwave and refrigerator so we were able to make snacks and drinks. However, here too maintenance was lacking. The pool lighting within the pool and at the side of the pool had failed and needed replacement and repair we had to survive at night with one light positioned to the pool and the cabana fluorescent-light on - manageable but again it comes down to the statements made by many others ‘a luxury tariff but no longer luxury standard’. We have since experienced the other end of the scale at Temanu Beach Resort, Aitutaki where the service, standard and facilities exceeded expectations and were at an equivalent price-point to this, providing a true comparison.

The property was perfect to end our last 3 nights in Rarotonga. It was perfect for relaxation. The rooms was spectacular, spacious and had everything we needed even our own pool. Staff were super friendly and made sure you were taken care of.

Nothing. Everything was perfect.