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8.8 / 10 Guest Rating

Grand Hyatt Hangzhou

No.28, Hubing Road, Hangzhou, cn

Grand Hyatt Hangzhou - main view

About the Property

Luxurious Accommodation
Grand Hyatt Hangzhou boasts elegant rooms with ironing facilities, flat-screen TVs, and luxurious bathrooms. Guests can enjoy free toiletries, slippers, and bathrobes for a comfortable stay.

State-of-the-Art Fitness Facilities
The hotel features a 24-hour fitness centre with top-of-the-line cardio and strength training machines, Power Plate platforms, and TRX trainers. Guests can also unwind in the indoor heated pool with a skylight ceiling and West Lake view.

Culinary Delights
With 7 on-site restaurants and bars, guests can indulge in a variety of local and international cuisines. From local flavors to global dishes, there's something to satisfy every palate at Grand Hyatt Hangzhou.

Experience luxury and convenience at Grand Hyatt Hangzhou. Book your stay now for an unforgettable experience.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a valid government-issued ID card or passport upon check-in. Please note that smoking is not allowed in all rooms. Please note that the onsite restaurants, bars and facilities may have limited services until further notice. According to the new regulations of Zhejiang Domestic Waste Management Regulations, starting from March 14, 2022, the hotel will no longer actively provide single-use items such as toothbrushes, combs, bath wipes, razors, nail files, shoe wipes, etc. For use, please consult the hotel.Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent415 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the friendly staff.

Categories

Cleanliness8.3
Service9.3
Location9.3
Room Quality8.8
Amenities8.8
Value for Money8.3
Food and Beverage8.8
Overall Experience8.8

Select topics to read reviews

J
JennysgSG
Verified booking
family_with_children
Standard Room
Stayed in Jun 27, 2026

"Excellent"

9.0

Clean, the staff managed to adjust the aircon degree to 20 as what we wanted.

NA

Helpful?
G
Guillermo Perez esES
Verified booking
solo_traveller
Standard Room
Stayed in Jun 27, 2026

"Exceptional"

9.0

La ubicación está genial, en pleno lago. Es caro, pero todo son comodidades. Cama enorme. Buena atención del personal

Todo estuvo bien

Helpful?
S
SaudaeAE
Verified booking
couple
Standard Room
Stayed in Jun 25, 2026

"Exceptional"

9.0
Helpful?
Z
ZafercnCN
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Excellent"

8.0
Helpful?
Y
YesgSG
Verified booking
couple
Standard Room
Stayed in Jun 11, 2026

"Exceptional"

10.0

View so good,same as your photo of your display

Nil

Helpful?
S
SzilarddeDE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 11, 2026

"Exceptional"

10.0

I liked it,. Good hotel, but it was just a short stay.

It stayed just one night. During that time I did not find anything that would have bothered me.

Helpful?
N
NanthakumarandeDE
Verified booking
couple
Standard Room
Stayed in Jun 9, 2026

"Nice hotel in a great location by the lake with beautiful rooms"

8.0

We stayed in the Club level and that made a big difference. The staff there were excellent. Food and drinks offered there were amazing. Rooms with Lake view were beautiful and spacious.

There are many company events going on so the hotel was always full when we were there. Many bus loads of people. Lobby was always full.

Helpful?
L
LingmyMY
Verified booking
solo_traveller
Standard Room
Stayed in Jun 7, 2026

"Excellent"

8.0
Helpful?
T
TangmyMY
Verified booking
solo_traveller
Standard Room
Stayed in May 31, 2026

"Exceptional"

9.0

Breakfast - very good

No

Helpful?
A
Andrea AttilioitIT
Verified booking
couple
Standard Room
Stayed in May 31, 2026

"Exceptional"

9.0
Helpful?