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8.8 / 10 Guest Rating

Grand Hyatt Hangzhou

No.28, Hubing Road, Hangzhou, cn

Grand Hyatt Hangzhou - main view

About the Property

Luxurious Accommodation
Grand Hyatt Hangzhou boasts elegant rooms with ironing facilities, flat-screen TVs, and luxurious bathrooms. Guests can enjoy free toiletries, slippers, and bathrobes for a comfortable stay.

State-of-the-Art Fitness Facilities
The hotel features a 24-hour fitness centre with top-of-the-line cardio and strength training machines, Power Plate platforms, and TRX trainers. Guests can also unwind in the indoor heated pool with a skylight ceiling and West Lake view.

Culinary Delights
With 7 on-site restaurants and bars, guests can indulge in a variety of local and international cuisines. From local flavors to global dishes, there's something to satisfy every palate at Grand Hyatt Hangzhou.

Experience luxury and convenience at Grand Hyatt Hangzhou. Book your stay now for an unforgettable experience.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a valid government-issued ID card or passport upon check-in. Please note that smoking is not allowed in all rooms. Please note that the onsite restaurants, bars and facilities may have limited services until further notice. According to the new regulations of Zhejiang Domestic Waste Management Regulations, starting from March 14, 2022, the hotel will no longer actively provide single-use items such as toothbrushes, combs, bath wipes, razors, nail files, shoe wipes, etc. For use, please consult the hotel.Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room with Lake View - Photo 1
King Room with Lake View - Photo 2
King Room with Lake View - Photo 3
1/3

King Room with Lake View

Featuring panoramic West Lake view from a bay window, this room is a spacious 36-square-yard room featuring modern decor that complements a king-sized bed, marble bath with separate tub and shower and work area with enhanced lighting and high-speed Internet access. Deluxe amenities include daily newspaper, turndown service and digital television are offered.

40 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room 1 King Bed Lake View

Non-refundable
Room Only
20% OFF$455

$364

Includes taxes & fees

Room 1 King Bed Lake View

Non-refundable
Breakfast Included
20% OFF$524.01

$419.21

Includes taxes & fees
Twin Room with Lake View - Photo 1
Twin Room with Lake View - Photo 2
Twin Room with Lake View - Photo 3
1/3

Twin Room with Lake View

Featuring panoramic West Lake views from a bay window, this room is a 36-square-yard room featuring modern decor that complements plush twin beds, marble bath with separate tub and shower and work area with enhanced lighting and high-speed Internet access. Deluxe amenities include daily newspaper, turndown service and digital television are offered.

40 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room 2 Twin Beds Lake View

Non-refundable
Room Only
20% OFF$455

$364

Includes taxes & fees

Room 2 Twin Beds Lake View

Non-refundable
Breakfast Included
20% OFF$524.01

$419.21

Includes taxes & fees
King Room - Club Access - Photo 1
King Room - Club Access - Photo 2
King Room - Club Access - Photo 3
1/3

King Room - Club Access

The spacious triple room offers air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. The triple room provides a tea and coffee maker, executive lounge access, a seating area, a wardrobe and a TV with cable channels. The unit offers 1 bed.

40 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Club Room 1 King Bed (Club Access)

Non-refundable
Room Only
20% OFF$431.06

$344.85

Includes taxes & fees

Club Room 1 King Bed (Club Access)

Non-refundable
Breakfast Included
20% OFF$500.06

$400.05

Includes taxes & fees
King Room with Lake View - Club Access - Photo 1
King Room with Lake View - Club Access - Photo 2
1/2

King Room with Lake View - Club Access

On the upper floors of the hotel, this room enjoy superior accommodations offering panoramic West Lake view, plus modern interiors including a plush king-sized bed, marble bath with separate tub and shower and work area with high-speed Internet access. Exclusive amenities include complimentary one-hour club lounge boardroom usage and Regency Club lounge with Continental breakfast, afternoon tea and evening cocktails are offered.

40 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Club Room 1 King Bed Lake View

Non-refundable
Room Only
20% OFF$526.85

$421.48

Includes taxes & fees

Club Room 1 King Bed Lake View

Non-refundable
Breakfast Included
20% OFF$595.84

$476.67

Includes taxes & fees
King Room - Photo 1
King Room - Photo 2
King Room - Photo 3
1/3

King Room

Bustling city views welcome you to a spacious 34 - 36 square yard room featuring a plush king-sized bed, work area with enhanced lighting and high-speed Internet access and an elegant marble bath with separate tub and shower. Modern decor and deluxe amenities such as digital TV, daily newspaper and evening turndown service are offered.

40 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room 1 King Bed Garden View

Non-refundable
Room Only
20% OFF$443.03

$354.42

Includes taxes & fees

Room 1 King Bed Garden View

Non-refundable
Breakfast Included
20% OFF$512.03

$409.62

Includes taxes & fees
Twin Room - Photo 1
Twin Room - Photo 2
Twin Room - Photo 3
1/3

Twin Room

Bustling city views welcome you to a spacious 34 - 36 square yard room featuring plush twin beds, work area with enhanced lighting and high-speed Internet access and an elegant marble bath with separate tub and shower. Modern decor and deluxe amenities such as digital TV, daily newspaper and evening turndown service are offered.

40 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room 2 Twin Beds Garden View

Non-refundable
Room Only
20% OFF$443.03

$354.42

Includes taxes & fees

Room 2 Twin Beds Garden View

Non-refundable
Breakfast Included
20% OFF$512.03

$409.62

Includes taxes & fees

Guest Reviews

8.8
Excellent415 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the friendly staff.

Categories

Cleanliness8.3
Service9.3
Location9.3
Room Quality8.8
Amenities8.8
Value for Money8.3
Food and Beverage8.8
Overall Experience8.8

Select topics to read reviews

A
AnniauAU
Verified booking
extended_group
Standard Room
Stayed in May 11, 2026

"Exceptional"

9.0

Location and breakfast

Helpful?
K
Khai LingsgSG
Verified booking
solo_traveller
Standard Room
Stayed in May 10, 2026

"Exceptional"

10.0
Helpful?
C
Chuan shengsgSG
Verified booking
couple
Standard Room
Stayed in May 10, 2026

"Excellent"

8.0
Helpful?
C
ChinauAU
Verified booking
solo_traveller
Standard Room
Stayed in May 10, 2026

"Exceptional"

10.0

Service was top notch will come back again and again. Really demonstrates the civilised culture of the people of Hangzhou, thank U very much

Helpful?
V
VitaliemdMD
Verified booking
couple
Standard Room
Stayed in May 9, 2026

"Excellent"

8.0
Helpful?
J
JaneenenzNZ
Verified booking
extended_group
Standard Room
Stayed in May 6, 2026

"Hangzhou Happiness"

9.0

Great location, lovely hotel, fantastic staff. Great breakfast options.

Club facilities not the greatest, beds or mattresses and pillows need to be upgraded - hard as a rock.

Helpful?
H
hnswst
Verified booking
Couples
Standard Room
Stayed in May 5, 2026

"Grand Hyatt Hangzhou"

10.0

We stayed over the May Day bank holiday in a lake view room, so it was expensive - but worth it for the superb views of the lake. The service was excellent everywhere. Breakfast in the buffet and dinner in 28 Hubin Road were both very good, though pricey, especially for China. It took our taxi a while to get there from the station as the streets round about the hotel were so crowded

Helpful?
Y
YuncaiSINGAPORE
Verified booking
NONE
Standard Room
Stayed in Apr 28, 2026

"Excellent location, amazing breakfast"

10.0

Excellent location next to Westlake, Hubin 88 mall and subway station. Though located next to a busy tourist spot, it’s a world away inside the hotel.

Helpful?
J
JanczCZ
Verified booking
couple
Standard Room
Stayed in Apr 25, 2026

"Exceptional"

10.0

Vše bylo dokonalé 😎

Helpful?
L
lowyingliang
Verified booking
NONE
Standard Room
Stayed in Apr 24, 2026

"By the West Lake"

10.0

Unbeatable location with killer elevated views of West Lake. Great service amazing facilities - I love the hot pool, sauna, swimming pool and gym!

Helpful?
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