Extended Stay America Suites - Washington, DC - Herndon - Dulles

I love the location , the staff was nice

The elevators were broken , the rooms were kinda dark unless you had all lights on , our door didn’t lock once we was inside only when we left , the toilet seat was loose , they was supposed to be non smoking rooms yet the day we was going to leave the level we was on smelled like weed , they said breakfast on the advertisement but it was coffee and store granola bars

Accomodating, courteous, friendly staff. Clean rooms, well-maintained. Safe area. Property is located in an ideal location right across from CVS, Fresh World and next to AVIS rental car, Pizza Hut, McDonald's, 7-11. Less than a mile from Chipotle and major banks, and other brand retailers.

Room was dirty with broken equipment. I canceled and got a refund

Elevator did not work. Has been broken down for a long time. Air conditioner was very loud.

Checked in last minute a lot of guys hanging around the hotel late at night

becouse its near

i pay twice.and customer handling were zero