Extended Stay America Suites - Washington, DC - Herndon - Dulles

Great location within 2 to 5 minutes walking distance to national brand retailers like CVS, 7-11, McDonald's. Pizza Hut, Chipotle, AVIS car rental, Fresh World. Convenient public transportation to metro. Front desk staff and housekeeping was accomodating, courteous, and friendly. Room kept cleaned. Comfortable mattress.

Traveling from PA for a wedding booked rooms month advance once arrived rooms were not ready Elevator not working no rooms available on 1 flr staff rude felt like a homeless shelter Inconvenience not booking ever again with the them.

This hotel is like one star and it is not worth the price. The bathroom water was not shutting off completely. The room was smelly, the front desk was not available and took long to check in. Breakfast is not really full breakfast. The windows don’t lock, the fridge makes a lot of noise. The quality is very low and overpriced.

Morning Breakfast

1- Hotel dishes and cooking were either obselete or not available.​ ​ 2- Too much Noise (especially in the last week)

Awful experience, the elevator was not working and they gave us the top floor despite us having two family members who could not go up the stairs due to health issues. Disappointed with Expedia as well to not help us get a refund because they “can’t get through” to the property… further homage to extended of not being helpful at all to their customers. Miserable experience and utter disappointment with the service from extended. Additionally room was not ready even though we were there 1.5hrs after check in, dirty floors and lobby and seemed do be one of those homeless shelters. Will never book here again.

Nothing

It was all dirty, the smell was bad, the bathroom was gross, no help with the suitcases, really cold, it says good breakfast but it’s hard even to call it a breakfast