Jesmond Executive Villas

Location was great. It would have been helpful to know the complex was under construction before we got there. For example, we were sent a map the day before so we could locate our villa - and the map included a pool. Also listed on the amenities list; the pool is not yet built. Not a huge deal. Beach was close and we enjoyed our stay very much. Also, no easy/clear way to communicate with staff. Our TV remote did not work. Not really any way to call anyone or any simple way to notify Reception. Again, not a deal breaker. Pet friendly villa was great. When I did speak with staff they were friendly and professional.

Moved to an off site apartment at very short notice away from the conference organizers I had booked with in Jesmond Executive Villas (Lux Jesmond Apartments - Unit 1). All windows locked and no key - no fresh air, no hot water in laundry, no iron, no globes in bedside lamps in any of the three bedrooms, no handle on shower screen door in en-suite, plugs missing from kitchen, en-suite and laundry sinks, pillows all very, very hard - had to buy suitable pillows to be able to sleep, oven fittings all rusted and glass dirty. Paint peeling in kitchen. Exhaust fan grille on bathroom on floor. Minimum kitchen utensils (eg. no egg slice). Property in urgent need of maintenance.

The property was pet friendly. Even though it was under construction, it was clean and very comfortable.

Living spaces are ok but bathroom was less than satisfactory, blonds in bedrooms let way too much light in too!

Unit was dirty behind front door and bedroom beside drawers had rubbish in them so obviously not cleaned from previous persons in the unit. Great it was pet friendly and beds Comfotable.

Booked at Jesmond Executive Villas, Upon check in was sent to apartments across the road that were definitely nothing liked the room we booked. Tiny room with stained carpets, tiny bed, no bedside tables, ripped couch and an exhaust fan grate that was falling from the roof in the bathroom. Did have a decent hot shower and large tv and small kitchenette in room with oven cooktop and microwave.

Interior was spotless and recently refurbished which was great Check in easy and use of keypad pin instead of physical keys was good. Lack of communication regarding the MAJOR roadworks and noise of drilling going on outside after 11am was pretty poor. Locals would obviously know about this, but nothing mentioned on website or during verbal booking confirmation call either.

The property was dirty, the bed linen was dirty, the bedding had a cockroach in it and there were cockroaches running around the apartment. The couch was worn and sunken in. There were people shouting in the hallway at night. When we contacted the property we were told that we couldn’t get a refund because we didn’t contact the after hours line. (that incurs a fee) it doesn’t state this and they have told me that it doesn’t have too. We left at midnight rather than staying there. Would never stay again. It was disgusting.

Major night time roadworks (6pm-7am) are being done and we were in an apartment right at the front of the property directly in front of all the noise. The listing needs to be updated to inform people of the disruptions

Car parking is appalling small and hard to get your car into. Someone was smoking weed on the top floor and the whole floor stunk of it. Apartment was ok, just old only good thing about it was the price. Would not stay here again