Petra Heart Hotel

The hotel staff was very friendly and were eager to complete all of our requests. Also the location of the hotel is very good as it is close ro restauraants and shops and is only about 1.3km away from Petra's visitor center. The breakfast just as written in the previous comments is very good as most of the food ia prepared freshly by the hotel staff.

The cleaniness of the dining room requires some improvement. Apart from that I would recommend this hotel to stay when visiting Petra.

We had a fantastic stay at the Petra Heart Hotel. Parking was available right out front and check-in was quick and easy. Abdullah welcomed us with cold hibiscus juice which was a really nice touch. He was also a great resource for restaurant recommendations when we asked and was very kind about making sure breakfast was ready at 5:30am so we could be at Petra for opening. (All of the staff was outstanding but Abdullah really stood out.) Our room was extremely comfortable - great AC, comfortable mattresses and bedding, plenty of pillows, easy outlet access by the beds, and enough space for 3 people to have bags out. Great food is just a block or 2 away. I highly, highly recommend this hotel!

Everything about our stay was outstanding.

Very comfortable hotel few minutes from Petra entrance. Friendly and very helpful staff (thanks, Abdullah!), luxurious and comfy rooms. Parking directly in front of the entrance.

Nothing I can think of.

It was a fantastic stay! Don’t think twice, go ahead and book Petra Heart Hotel. First of all, the owner / manager and his staff were just absolutely wonderful. Upon arrival, we were given cold juices — perfect to counter the heat. The check in process was super quick, and they really allotted time to give us tips and directions to better appreciate Petra. The owner is a very kind man — I think we were the only guests in the hotel (which is sad, because I really think they should get more business), and they specially prepared our breakfast just for us. Even cooked us extra omelets when we asked for eggs. He was very attentive, and even explained each of the food items. Before we checked out, he asked for feedback, asked us if everything was right in the hotel room, anything to improve, etc. The bedroom itself was spacious! A lot more roomy than I expected! It offers a lovely view of the sunset, and they even gave us free chocolates as part of the amenities. The toilet was clean, and water pressure was good. It’s walking distance to the restaurants, and super short distance to Petra Visitor Office itself. Book this hotel — you will not regret it.

Nothing at all. They even helped feed the stray cats outside.

Well located, close to Petra archeological site and restaurants. Room clean, well furnished with confortable beds. Very good breakfast (buffet). Staff very nice. We highly recommend this hotel