Viva Fortuna Beach by Wyndham, A Trademark All Inclusive

The beach is really beautiful but the rooms need some updating.

The food options sucked. Shall I say that again? The food options suck. For a 7 day stay we only got to use the actual restaurants 3 times. This was not advertised on their website and we did not learn this until we arrived. You had to make reservations to eat at the restaurant and it was a fight to get that reservation. One lady we met there did not get all 3 of her nights. Once you did get to eat in the restaurant it was just dressed up food from the buffet. Putting a flower on a plate of buffet food is NOT eating in a restaurant you had to fight to get into. In order to eat we had to eat at the terrible buffets. It was so one night we walked off property and went to a local restaurant. We also had to go to a grocery store to get bottled water, it was not provided. I spent a lot of money for a mediocre experience. Stay somewhere else even if it costs more. Not worth it.

We liked that there were different restaurant options for the resort because we didn’t care for the buffet too much. The restaurants were outstanding though! The ladies at the spa were very nice as well. We wish the area they did the shows would have had some ac so we didn’t get overheated. We never got to see any of the shows because it was just too hot. We really enjoyed listening to the lady sing every night. The resort was not over crowded. We had a very nice stay overall. Everyone was very polite!

My sink wouldn’t drain. I called engineering at 7 AM and they knocked on my door at 930 PM after my baby was asleep and woke us up. It took a few hours to get her back to bed. On Mondays they have very loud entertainment till midnight. We were near it and this also woke up my baby. I had to soothe her for an hour and a half until it stopped then it took me an hour to put her back to bed. They ran out of milk in the entire hotel one of the days and well that’s what my baby eats all day. They told me to get in a taxi to get some, it’s about 20 minutes each way. This is how I spent one of my vacation mornings. I’m also 7 months pregnant. I got no sleep and couldn’t even relax due to the milk situation. This is probably the worst vacation I ever had.

Amazing staff. A real effort was made to ensure your stay was great. Beautiful beach.

Location was beautiful but hotel in desperate need of improvement food was very poor always the same nothing different from day to day staff was rude not helpful almost no entertainment after dinner!!

The property seemed run down and not too good about letting us know where everything was and times of service, ie shows and buffet. Food was ok. Pool was dirty. Everything at the store was overpriced. Much needed bug spray was $26! The staff was wonderful! Very helpful, social and entertaining! Beautiful beach.

Unclean room. Roaches. Slept with lights on the final night. Water in shower was scalding hot one minute ice cold the next.

Not impressed

We had to switch rooms Room was not clean WiFi not working Tv not working