Viva Fortuna Beach by Wyndham, A Trademark All Inclusive

You can’t beat the snorkeling at the resort!! The property itself is fine as is the food. Plan transportation carefully, BOTH WAYS for any off site activities- uber doesn’t exist and it’s not easy to call a taxi!

People smoking everywhere including in the pool was disappointing and not being able to get any reservations for dinner was a bummer. The staff was outstanding

This property is over rated. The buildings are old, the grounds need a lot of TLC. broken tiles, and rust, furniture broken, and faded. Food was cold, flies on the buffet. THE ONLY GOOD THING ABOUT THIS PROPERTY WAS SOME OF THE STAFF. Some of the staff very helpful. (staff working the area that gave out the beach towels, and wait staff at the Italian restaurant). I would return to this property. Front desk/guest services disorganized. Long lines at check in with only one person at desk. Go over to make dinner reservations stood in that line for 40 mins. And they still got my dinner reservations wrong.

The beach was the only great thing about this property. The rooms were rundown, not what was depicted in the pictures. The beds very uncomfortable. The pool had limited shady options with several broken umbrellas. The food was limited to the buffet which was only ok and very limited for vegetarians. This was our first experience with all inclusive and it was very disappointing.

Beach, friendly staff

Rooms should be renovated.

The beach was awesome and the view from the room great. The big problem was they have a buffet and three restaurants. You have to have a reservation to eat at the restaurants. We tried to get a reservation first thing after we checked in and all 3 restaurants were booked for the whole week so nothing but the buffet for us. We really wanted to try the different restaurants

Staff was friendly. Property is rundown, in desperate need of renovations. Hot food was cold, cold food was warm. Tons of flies on food, bees everywhere. Shower went from scalding hot to freezing cold. Constant power outages, limited a/c.

DO NOT GO HERE Spend a little extra money and actually enjoy your vacation. The issues.... The island experiences rolling blackouts during the summer meaning, randomly for hours your room will not have AC. When I tried to talk to the front desk about this the manager, Alejandra Ramirez, laughed at me multiple times. The food is horrid. It's nearly impossible to get a reservation at any of the restaurants and you're forced to eat at the fly infested buffet that does not have any air conditioning. The food at the buffet looks like dog food. I survived off potato chips and bread. The breakfast buffet is not ready when it opens. Bacon and sausage usually doesn't get rolled out until about 9am. Frozen drinks aren't ready until mid-afternoon. The service is absolutely awful. If you ask employees for something they give you a nasty look. We were told, 'theres no ketchup, it's on the truck for today'. I was also told by someone they had no hot sauce, when I asked somebody else they went and got it for me. This is the only resort I've been to where you do not get bottles of water. The front desk gave my pregnant wife a hard time about asking for a water bottle, even though the water in the bathroom is not drinkable. The rooms are old and dirty. Things around the resort are broken and just caution taped off, including the pool stairs and half of the 8 or so umbrellas at the pool. Bottom line, go somewhere else and enjoy your vacation.