The Chanler at Cliff Walk

This trip has been on my to do list for almost 20 years. I had never really visited any place in New England. Ostensibly, this trip was to attend the Newport, Jazz Festival. But it ended up being a respite in a magnificent setting for five days. there are many beautiful views along the cliff walk. The Chanler, however, seems to be set in the most optimal position. There are beautiful sunrises every morning from the Nantucket suite. There is the sound of the ocean washing against the shores that seems to speak to every person. there is a beautiful beach, just steps away from your front door. The level of service and quality of the Chanler is unparalleled. I have traveled and stayed at many five star accommodations. This certainly is among if not the most impressive that I’ve had the opportunity to experience. Far too often when we think of value, we simply think of “cost“. The Chandler is not inexpensive, but it is worth every penny and more. Superlatives are often thrown around in discriminately. The Chandler, however, is just simply magnificent. There’s not much more, I can say than that.

My husband and I treated ourself to a return stay at the Chanler recently for our anniversary. Everything was wonderful, from the hand-written card and complimentary champagne that greeted our arrival to the friendly and professional front-desk and valet services. My husband and I stayed in the "Empire" room, which I think is one of the most beautiful, with views of both the ocean and the Chanler's gardens. (It is on the third floor, though, and the hotel lacks elevators, so be forewarned.) In addition to a luxurious Jacuzzi tub, it has the best shower I've ever experienced in a hotel (7 shower heads). My only complaint might be that I found the bed a bit too firm for my preference (marshmallow soft), but my husband loved it and slept soundly. Meals at Remy's Loose, the hotel's restaurant, were uniformly excellent.

Amazing service, food, view, everything really.

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What a fantastic experience! Most accommodating, pleasant & professional staff. Everything was perfection: the view, the rooms, the food & especially, the staff!

Hotel was a special 40th birthday surprise and the rooms facing the ocean with hot tubs were absolutely magical. Everything from the decor to the body wash was top knotch. Only thing a little “off” was the staff. I get that they must have very high end clientele at this price point so maybe we didn’t appear to be guests in our average jeans and sneakers. But we told them several times we were guests in the suite and they still treated us a little weird and unwelcoming and “what are you doing here?” vibes. Made us very uncomfortable.

Perfect location! The restaurant food is exceptional! The rooms are decorated in a well done period style and comfortable. There were things we were disappointed in, such as the smell of the room; the lack of curtesy from a desk attendant when we asked about local places; ants on the private deck; the “sauna” door would not shut properly; the “hot tub” was more of a soaking tub. We stayed in what we were told was the best room so our experience was less than expected.

We enjoyed our stay, but we did experience some issues in our room. Some additional services would be nice as indicated in prior sections.

Amazing place. May be biased because our family just came from The Wauwinet in Nantucket, but we wondered why The Chanler doesn’t have lounge/laying chairs on their top lawn. The lawn is completely empty, which suggests they think of it as a venue/events spot. Not what you would expect from a boutique hotel, which should prioritize hotel guests. The views of the hotel + cliff walk are crazy beautiful from the top. With the fountain + some music it could be amazing to lay there with a book + glass of wine, as an experience for hotel guests only.. Also would prob recommend music on the small pathway to our room which was the Martha’s Cineyard. You can hear cars from the boulevard, and some nice soft music could soften it. Last point is that breakfast is good but not amazing. Food’s great but hotels of this caliber generally have more going on for breakfast. Also felt like a point the hotel should show some more love to. But all over a great stay!!

What a magnificent, beautifully run property. Everything was done to the highest standards. I couldn’t be more pleased.