Campanile Runcorn

Probably my worst experience of a hotel for many years. Disregarding the fact that I had to challenge the attempt to charge me for my pre-paid room (mistakes happen). I was shocked by the room itself which had a damaged tv that didn’t work and worst of all a bathroom with unclean tiles and door. Room didn’t lock properly and chain was missing. Hotel inspectors would have a field day. I wouldn’t visit this one again but would love to see a tv programme about it - assuming I could find a tv that worked.

Room very basic one chair for two people needs updating ,I thought I was back in the sixties

Thanks for the upright drawing pin hidden in the duvet - i found it in advance and ruined your little joke. Your mattress is TOTALLY ruined. Replace it immediately.

The bed base was filthy the mattress didint fit bed .the voil nets were all ripped the floor tiles in bathroom was disguesting the curtains were dirty

Room and reception/restaurant/bar all clean, staff friendly, the only downside was the fact I had to pay parking, there should be free parking for guests, register your vehicle on arrival job do e, anyone parking there without staying there should be dealt with, it's not right charging guests to park especially when they've paid £60 for their room

Upside, staff friendly and polite. Room was clean, but basic and a little dated. I was not able to access wifi from the room. Served my need for a place to lay my head. Downside is the fact that the establishment is contactless payments only. Even my half pint was charged to card. Also beware parking is charged by an external company and that is contactless also.

Very clean hotel and the staff were very accommodating and very friendly. Good value and although it was £10.25 for a full breakfast, there was a good amount/tasty and there was a variety, with cereals, juices, cheese/ham, croissant's, toast and blueberry muffins. Complimentary hot coffees and teas. Having the bar, was a real bonus, croissant's on the doorstep. The only downside, the mattress was very uncomfortable, with springs sticking into us. The place does need a makeover, really. Walkable into Runcorn. It is noisy with the planes going over, and the trains going past. But that’s not the hotels fault.

Room was perfectly fine. Bathroom stink of smoke

Basic accommodation, easy car park, near the train station. Value for money

It was good value