OYO Hotel Wilkes-Barre East

Rien J’aimerais bien être remboursé car il y ont pris le payement sur ma carte

Je suis arrivé il y avait personne L’office etait ouvert avec 2 numéros de telephone J’ai appelé au 2 numéros mais pas réponse

The vehicle entry has large potholes. The room doors had non functioning door handle locks and only loose dead bolts. The rooms were dingy and in need of cleaning and painting, the carpets and were soiled and stained, the comforter was dark blue with questionable soiling .

Nothing

It was filthy, and the property manager tried to walk in our room

Did not stay more than 2 hours. I wouldn’t eat anything in that dirty dump. Place unkept and literally falling g apart.

Poor run down conditions. I thought I was in an horror movies in the backwoods in West Virginia

This hotel should be condemned. Dirty and outdated don't even describe it. Save yourself the sleepless nights and aggravation.

This was the worst hotel experience of my life. Upon check-in, I was handed keys to two rooms (I believe rooms 11 and 15) to choose from. When I opened the first room, I was shocked to find an unmade bed, it looked like someone had just slept in it. The second room seemed fine at first, but the bathroom was straight out of a horror movie: there were no working lights and everything was covered in rust. I booked this hotel because it was the cheapest option available that day, but I couldn’t bring myself to stay. I reported the situation to the front desk, but they told me I had to contact the “third-party vendor” to cancel my reservation and request a refund. Expedia has been trying to contact the hotel, but they haven’t been answering and I still haven’t received my refund.

The facility was closed upon arrival. Go figure. Definitely should not have booked it

Don't stay here ever! I prepaid for a 5 day stay at this establishment because of the pictures they provided on their website and the reasonable price for the rooms. However, they have you sign a terms and conditions then they give you a key. When you go into the room, it looks nothing like the rooms advertised. The room is in deplorable condition. You can't take a shower, the shower doesn't work. Couldn't wash in the sink as the water smelled. We couldn't brush our teeth. We checked out in the morning and they wouldn't provide a refund due to the terms and conditions they had you sign prior to seeing the room.

Full disclosure, I was looking for the cheapest room possible in the area, so it’s 100% true that you get what you pay for. I’ve worked with and around dead bodies for years so I’m no stranger to foul smells, but this room smelled so strongly of stale cigarette smoke that it made me ill. There was food and beverage leftover in the room and inside the microwave from (I assume) the previous guest. The door barely closed and locked, the lighting was poor, and something about the pipes made the water smell and feel off. I would come out of the shower and smell like metal / iron. The A/C also looked like it hadn’t been cleaned since Clinton was in office. The ground around the unit was in serious disrepair, with large potholes and uneven surfaces all throughout. There was also a pile of trash and debris on a tarp directly outside of my unit, including pieces of wood with nails in them. I had to be careful where I parked my car to avoid getting a flat tire. Also, it was very clear these units are frequented by people likely involved in shady business (that’s about as politely as I can put it). Harry was nice and helpful during check-in, but the woman present during checkout literally didn’t say a word to me. Guess she was too busy with her conversation on her cell phone to give me the time of day. Excluding my time in Afghanistan, this was probably the worst place I’ve ever stayed at. Shame on me for not thoroughly researching this place before booking it. Learn from my mistake.